Address: 14-16 Farm Rd, Wellingborough, NN8 4UF, United Kingdom
Phone: +441933403844
Rating: 3.9
based on 290 reviews.
Food Quality
Pros:
"The meal was lovely, piping hot and plenty of it."
"Food was really good covid explanation very clear and easy to understand."
"4 went.2 had half chicken sizzler meals they were really good."
"Great food at a great price. You get more than what you pay for."
"Food it great."
"Nice big family pub... Gammon and sausages and Mash, all good."
"Thoroughly enjoyed all the food."
Cons:
"Went for Christmas lunch on 14 December, it was awful... dry processed turkey slices, old boiled out soggy brussels, dried out rubber roast potatoes."
"The chips and peas were not cooked properly and the chicken was on the border of almost being undercooked."
"Food was so dreadful I left it plate with fries on was boiling hot but fries cold, salad on same plate and dry as a bone, chicken like leather."
"Some of the chicken was a bit overcooked and dry."
"The steak with pepper and onions there was hard piece in it not sure what it was, fries some very dark and onion rings were soggy."
"The chicken was also very dry in some places, it was a bit like sand."
"The food was over cooked and the burgers didn’t resemble what they looked like in the images in the menu."
Service
Pros:
"i was served by Amy, she was very friendly! She came over a few times to ask us if we needed anything else and made sure we were happy with our order."
"The manager of the pub is lovely and excellent. He's done and doing a grand job of running the pub."
"Our order arrived in 15 minutes."
"The staff are super friendly, professional and hard working."
"Very good service this evening from the staff at the pub."
"Service was good and friendly."
"We got great, attentive service from Laura on the bar and the chap who brought our food out, Ryan, was very pleasant and friendly."
Cons:
"So due to lack of staff the service is slow, can get busy for a Wednesday but not catered for."
"One member of staff was absolutely rude and condescending towards him."
"Customer service completely non existent as I asked for my complaint to be registered and I was looked at like I was an alien."
"The duty manager approached us with a negative attitude, was not prepared to listen to our story... She swore at us and walked off saying ‘I can’t deal with these people’."
"Food was hot. Slow service."
"Waited 40 mins before we got our food."
"Food took almost an hour to come out."
Value for Money
Pros:
"Great food at a great price. You get more than what you pay for."
"Especially for how much it cost."
"Very reasonably priced, 5 of us mains, desert and a drink came to about £70."
"But you get what you pay for and it was BOGOF."
"Very reasonably priced at £5.49 for a full English breakfast."
"Good food, plenty of seating both indoor and outdoor and very good prices."
"Fabulous valve for money."
Cons:
"The value is alright, however, not the best."
"We spent about £80-90 in all and didn’t feel this was value for money or valued as a customer."
"The best part of £30 by the time we had included the 2 teas. We would have been better fed with a sandwich from the shop across the road."
"Highly upset with the food...There where only 2 girls on the floor an they had no idea what was going on."
"£65 I think not you get better quality at McDonalds."
"Food was average at best... the scampi and fries when they arrived were luke warm overall not worth the money."
"Not a bad place but very overpriced on certain things."
Atmosphere & Decor
Pros:
"Decent sized outdoor area which is nice in the sun."
"Is well decorated as well."
"The out side was very welcoming with lights in the trees & very clean, once inside it was beautiful."
"Nice for a lunchtime or early evening pint."
"First time I have been since the refurbishment and new menu... I was blown away better than five guy's and the price was really affordable for me and my family."
"The Ock and dough pub was very nice and cozy inside."
"Wasn't too busy when we arrived but was picking up nicely as we left, just busy enough to make for a good atmosphere."
Cons:
"The atmosphere in the building was appalling; reminiscent of a funeral."
"Booked family meal for boxing day... Very disappointed. Then family had bad sickness today 27.12 19."
"We noticed the staff kept messing around and ignoring customers now and then."
"This place really has changed, it seems more bothered about getting the young ones in drinking rather than a family food place."
"Was quite loud and full of scruffs so probably won’t return."
"Perhaps 6 p.m. on a Saturday is a bad time to visit but this roadside chain pub was basically full of shouting people."
"Nice pub with good value food but sadly being a family pub meant we had to put up with 3 screaming kids running all over the pub."
Staff Attitude
Pros:
"The staff are super friendly, professional and hard working."
"The staff members all seem to get on which makes a better atmosphere and they never look scruffy!"
"The staff were really nice, and nothing was too much trouble."
"Always friendly staff and great food."
"The staff are extremely friendly."
"Staff very friendly and service quick."
"Staff all have a friendly smile and welcome you in, manager Matt was very attentive and a lovely Paterson helped my nan with bringing utensils to our table."
Cons:
"I never thought that Oak and Dough staff can racially marginalise people of ethnic minority."
"One member of staff was absolutely rude and condescending towards him."
"Customer service completely non existent as I asked for my complaint to be registered and I was looked at like I was an alien."
"The duty manager approached us with a negative attitude, was not prepared to listen to our story... She swore at us and walked off saying ‘I can’t deal with these people’."
"I am extremely dissatisfied with the attitude of the staff, in particular with one staff member."
"We noticed the staff kept messing around and ignoring customers now and then."
"Racist type attitude towards us at the bar from a young blonde yesterday evening."