Bootle Arms Reviews Summary

Food Quality

Pros:

• "The apple pie with vegan ice cream was yum too."
• "All food was to a very high standard and enjoyed by all."
• "the food was beautiful, hot, very well cooked, big portions and tasted delish!"
• "Food was delicious and extremely fresh."
• "Food and presentation was also spot on."
• "Best pub food I've ever eaten. Ordered chicken and chorizo kebab from specials menu, was absolutely lovely."
• "The food was delicious, we had a very varied menu from steaks to vegan. All was delicious."

Cons:

• "Just came back from there and had to be the worst steak I have ever had in my life."
• "The vegetables were uncooked and hard. Roast potatos were short on flavour and soggy."
• "I do not think at almost £60 per head it was worth the money for such awful food."
• "The steak and ale pie my husband had was tasteless and very little meat to speak of."
• "Was not impressed with the scampi as it was over cooked."
• "Salad in particular looked past its best!"
• "The steaks were of poor quality, very fatty and grizzly."

Service

Pros:

• "Friendly staff, really helpful when I spilt the drinks tray."
• "The staff were particularly helpful in providing clear information around gluten containing products."
• "Could not have asked for someone better to look after us Hannah was amazing."
• "The waiter Shaun was very polite and professional."
• "Fantastic customer service throughout the evening, food was amazing compliments to the chef."
• "The young man Jonathan who looked after us gave us exceptional service from start to finish."
• "As always friendly staff and great service."

Cons:

• "Never normally have any issues with the place but on the day of this visit we waited over 2hre for food and I don't understand as when we walked in the place was quite."
• "Management offered discount but not responsibility indicating our complaints would be passed to the kitchen."
• "Everything we asked for on the menu the waitress had to check they still sold it."
• "Food was ok but the service stinks."
• "Waited 10 minutes for service then 45 minutes for 2 deserts."
• "Service was so long, got chicken korma was cold sent back got same meal back just microwaved as chicken was like rubber."
• "We were then told it would be a long wait as they were short staffed."

Atmosphere

Pros:

• "The atmosphere inside is so nice."
• "Beautiful atmosphere, really friendly staff too! Couldn't of been happier with my most recent visit."
• "Lovely little childrens Park at the front of the pub."
• "It’s great we can bring our dog in the bar area too."
• "The pub is always lovely and clean and great atmosphere."
• "the area is beautiful and worth the stop on a Sunday."
• "Lovely old pub with plenty of tables to choose from."

Cons:

• "Firstly arrived to be put into the corner next to the door there wasn’t anyone else in the room it was freezing we didn’t want to take off are coats."
• "The pub was a bit cold."
• "Really cold inside, it is still only Feb."
• "The outside not very appealing on the eye."
• "The whole place is filthy and old, smells musty when you walk in."
• "The place is really run down looks nice outside in the summer screaming kids if you like that kind of thing."
• "The pub was cold, in my opinion it needs a refurb it looked old / uninviting."

Value for Money

Pros:

• "Always had great food, friendly staff and even better all for a good price."
• "Food was good quality and very reasonably priced."
• "2 for 1 on main meals EVERY day means it's good value for money."
• "The food was fantastic and great value for money."
• "The 241 offer knocked quite a considerable amount off the bill, so well worth the visit."
• "And even better, it was Great value for money too!"
• "Food is lovely and great value for money."

Cons:

• "overpriced £18 for a mixed grill (really!)"
• "I do not think at almost £60 per head it was worth the money for such awful food."
• "Price-wise, it does border on the expensive at times, with most meals costing over £10 each."
• "Drinks pricey."
• "Food quality well below standard and overpriced."
• "Shocking prices, and devious service. Necktie keg and Rosies Pig cask £12 What!!!! where are we London."
• "Prices higher than most pub food..this place is in dire need of a makeover."