Address: 97 Low Petergate, York, YO1 7HY, United Kingdom
Phone: +441904624788
Rating: 4.5
based on 294 reviews.
Service
Pros:
"Service was absolutely excellent. Very happy and nothing was too much trouble."
"Staff all friendly as well."
"Seated straight away and waitress very friendly and attentive."
"Very friendly staff."
"Service by the waitress was definitely a five star!! She was attentive, nice and friendly."
"Excellent, attentive and skilled service."
"The staff were friendly and attentive. Shout out to Danielle, she did an amazing job, a friendly and professional server."
Cons:
"there was a long wait between being seated, ordering and the meal finally arriving."
"Horrible service, had to wait 30mins for food to arrive."
"First off they made us wait for ages even though they had plenty of sitting upstairs."
"Service unfortunately let the experience down a bit."
"Very slow service (40mins to serve two starters)."
"Long waits to get a server and they got the order wrong."
"Went for lunch about 1 on fri 6th april stood at marker waiting to be shown where to go... Waited about 15 mins still no one came to take my order."
Food Quality
Pros:
"The fish and chips are always mouthwatering."
"The food was very tasty and flavorful."
"Fish was fresh and tasty with perfect crispy batter."
"Cooked to perfection, a huge portion of chips to accompany... simple perfection that hit the spot."
"Excellent, award-winning fish and chips."
"OMG the best Fish and Chips we both have EVER had...ten stars and then some."
"The fish at Drake's is always perfectly cooked, with a crispy batter and a juicy, flaky interior."
Cons:
"Furthermore, I found the food to be subpar. The mushy peas, in particular, were too salty."
"Fish/batter undercooked, bottled beer was flat left bad taste in the mouth had to leave it."
"The Haddock was a pink colour and did not resemble any other Haddock I have ever had, (which is usually White) and the texture was unlike Haddock."
"The chips were greasy and floppy, The fish was ok."
"The taste of the cod and chips was really oily."
"the fish and chips were soaked with oil, lacked seasoning, and we got fish without lemon."
"The fish was nothing spectacular and my partner's scampi was lacking flavour."
Atmosphere & Cleanliness
Pros:
"Decor’s Lovely Staff We’re Superb."
"The place looks like it's had a recent refurb as the decor was very nice."
"What a great refurbishment of this lovely place, cosy warm and refreshing decor. Very clean."
"A nice ambiance in the restaurant which contributed to a lovely evening out."
"The restaurant itself was warm and welcoming. Nicely decorated with a good atmosphere."
"The restaurant itself is clean and inviting, with a friendly and welcoming atmosphere."
"Beautiful quaint little restaurant at the back."
Cons:
"Not the best atmosphere. Not that clean, as we sat down we noticed food remnants under the table."
"Only the dirty tables did not look beautiful."
"Ambience and Atmosphere so so...."
"Dodgy music, old fashioned and tired decor."
"Then was totally ignored!!"
"When we were shown to our table we found the restaurant floor to be slippy and tables greasy."
"Everyone at the table agreed that the mushy peas had a disgusting taste and smell of stale cigarettes."
Value for Money
Pros:
"Very reasonably priced."
"Very good value for money."
"A bargain at £6.95 with a big pot of tea and bread and butter."
"£6.50 for take out fish, chips & some ketchup. Well worth it!"
"The prices are reasonable."
"Everything came to £29 which was acceptable."
"Meal prices are very reasonable as well."
Cons:
"Whilst a service charge may well make more profit for the establishment adding it to the bill even if it is discretionary for what is fast becoming an expensive evening out anyway in my opinion does not encourage people to want to return at a future date."
"I was charged nearly 5 pounds for one single portion of chips."
"We live in York and are used to paying about one third less for the same quantity of fish and chips."
"I paid 12.95 for a burger the size of my fist and a small portion of fries. And the worst part is that it was average, it didn't even taste that good."
"The price was way too high for a child's portion."
"Drakes is far too overpriced for the quality they offer."
"Charged £9.90 for 8 chicken nuggets (no chips!)."
Staff & Management
Pros:
"The staff is always happy to help you choose the perfect dish and make sure that you have a great dining experience."
"helpful and friendly staff!"
"Staff were helpful and service was relatively quick."
"Very friendly staff who couldn't do enough to accommodate us."
"Friendly polite service makes me highly recommend this place."
"The staff are as warm, friendly and welcoming as ever."
"staff couldn't of been more smiley."
Cons:
"we felt staff were a bit pressured (not their fault but perhaps management need to think about this)."
"service was very good but we felt staff were a bit pressured."
"Not friendly Not helpful."
"The staff were very rude to my wife whilst she struggled to order her meal."
"It became apparent rather swiftly that this venue, its staff and the customers who frequent it do not tolerate children with additional needs or people who don't dress or speak middle class."
"There was either a severe understaffing issue or a lack of adequate training among the staff."
"The couple sitting next to us said they ordered food 25 mins ago they got up and left bad for business if your staff don't serve tables."