Transform Dental (formerly known as Knutsford Road Dental Clinic) Reviews Summary

Customer Service

Pros:

• "Never write reviews but having chipped my front tooth and other dentists not having an appointment for MONTHS. These guys got me in the same day, fixed my tooth and had excellent customer service at a good price."
• "From start to finish the whole team made me feel so comfortable, and they put me at ease by answering all my questions."
• "The communication from all the team from booking in my consultation to having my composite veneers fitted was top class."
• "The follow up care was excellent and it was such a comfort to know that I could ring up anytime and speak to someone."
• "Then only a day later i receive an aftercare call and a prompt to book in for my second phase of treatment!"
• "The service we received was amazing never before in a dentist have I found myself laughing, the Staff were kind friendly and thoughtful."
• "The entire experience was warm, welcoming and highly professional."

Cons:

• "The only 'room for improvement' would be; I believe the appointment when the treatment is undergoing could be made better by making it feel less rushed."
• "I had my composite veneers done in December although happy with the appearance of the veneers themselves I have had problems with the aftercare."
• "Disgusting customer treatment when HE'S at fault in the first place for BOTCHING the veneers."
• "DO NOT GO HERE. I HAD HEALTHY TEETH BEFORE THIS NOW IM LOSING MY TEETH BECAUSE OF HIS INCOMPETENCE FITTING THEM. STAY WELL AWAY !!!!!!"
• "This man DESTROYED my teeth with VERY BADLY FITTED VENEERS!!"
• "Hadi the dentist refused to help me only if I PAID for a consult had the nerve to tell me it's MY fault."
• "Purchased a Groupon for a scale and polish + teeth whitening. It was a very rushed job, I was out in 5 minutes and they only did my front teeth!"

Quality of Dental Work

Pros:

• "got my veneers done over 5 years again now It was the best thing I done didn’t feel a thing."
• "The whole procedure was over in minutes with no pain what so ever."
• "I got 8 composite veneers and I’m honestly so happy with the result of them I can’t stop smiling."
• "The process of getting my 8 composite veneers was brilliant with only 3 appointments."
• "I am so happy with my composite veneers they look incredible and have made me so much more confident!"
• "Dr Sami worked his magic and I have the perfect smile just in time for my wedding."
• "I’ve had 10 upper Composite Veneers, and for the first time ever, I can genuinely say that I love my teeth!"

Cons:

• "The veneers had bits BREAKING OFF the day AFTER had them done had to go BACK for repairs on them."
• "Veneers very thin broke off my one tooth half way up."
• "Ridges that trap food on top of EVERY TOOTH."

Professionalism and Staff Attitude

Pros:

• "The dentist itself is very appealing, attractive and well maintained e.g. the decor and cleanliness."
• "The surgeon I had Dr Bilal was very kind and professional. He was very thorough and explained the whole procedure."
• "Dr Rajabi is a very gifted artist to be able to have the discipline to be able to do what he does and the price cannot be beaten by any dentist in Greater Manchester."
• "Dr Hadi, is knowledgeable, patient and extremely skilled."
• "Dr Rajabi and his staff are professional, friendly, caring, efficient."
• "Dr Sami Janjua has been the best find ever! He is intuitive, confident and really knows his stuff."
• "Dr Bilal was absolutely amazing! He understood exactly what I wanted to achieve and created my desired look!"

Cons:

• "It is to my surprise to see some fake reviewers which is very much clear that they have not made one single trip to this surgery."

Facility and Comfort

Pros:

• "The first thing that was great was the surgery is open on a Saturday - result as I work all week."
• "From the welcoming receptionists, to the plushly decorated waiting areas, have been designed to ensure your visit is as comfortable and enjoyable as it can be."
• "On arrival I was offered coffee and water."
• "The interior decor is so beautiful and elegant."
• "The surgery it's self is a wonderful, clean and relaxed environment."
• "Beautiful reception room, very friendly receptionist who made me feel very welcome."
• "This dental practice has lovely reception staff/dental nurses too - very welcoming."

Cons:

• "No cons mentioned related to facility and comfort."