Pho Reviews Summary

Menu Variety and Options

Pros:

• "Not only is the majority of the menu GF it's so so tasty!"
• "They have a large menu with lots of options too."
• "There is a wide variety of food and I can’t wait to try more."
• "For me it's got everything, a great varied menu with so much to choose from, tons of vegan options too."

Cons:

• "Half the dishes on the menu were crossed out."
• "My only concern was it was hard to read the menu as font size was small and lighting is a little subdued."

Service and Staff

Pros:

• "Our server on 24.11.23 Grace could not have been more attentive and helpful."
• "The lady serving us was very polite and accommodating."
• "Danae provided brilliant and beyond customer service."
• "Staff are friendly and the menu has a lot of choice for those not too familiar with Vietnamese food."

Cons:

• "We weren’t asked how the food was while it was clear that other tables were."
• "Very bad customer service experience. Passive aggressive, throw out spoon that we didn’t even asked for onto our table."
• "The worst restaurant I have ever been to in my 25 years life."
• "Had to chase up drink refills."

Food Quality and Taste

Pros:

• "Beautiful food, attention to gluten free brilliant."
• "Always excellent. Pho is one of the best Vietnamese chain restaurants."
• "Absolutely amazing food, so so so good."
• "Very authentic taste of Vietnamese food, chill environment."

Cons:

• "The food from this restaurant, specifically the pho which should have been a signature dish, was extremely disappointing."
• "The food is okay.. Poor service…"
• "Not a massive fan of this kind of food normally but it was really tasty, beer was good and the portions were very big."
• "The pho was average, lacked depth in flavour, too salty and clearly had MSG."

Atmosphere and Decor

Pros:

• "The atmosphere is great and the staff are super helpful and friendly."
• "Lovely atmosphere and great consideration for allergies."
• "Great place, fantastic service and above all, great food."
• "Cool vibe and amazing pho noodle soup!"

Cons:

• "It was too crowded at 6 to accommodate the two of us but we came back 20 minutes later and found a table."
• "However the table we were given was right next to the door, it really ruins the atmosphere."