The Bird In Hand Reviews Summary

Restaurant Atmosphere

Pros:

• "The whole atmosphere was lovely, the restaurant layout was spacious and nicely decorated."
• "Lovely pub/restaurant with a nice atmosphere."
• "The outside of the pub is beautifully lit up in the evenings. Inside decor is classic pub feel."
• "ALWAYS a fabulous atmosphere, friendly staff and relaxed feel."
• "The atmosphere in the pub was good."
• "A very welcoming Pub, great food, walk in Breakfast is excellent value."
• "Wow 😊 what a lovely place, staff very friendly and polite, a lovely warm feel inside."

Cons:

• "Entire experience was disappointing from start to finish. Won’t be back here again."
• "After reading the amazing reviews and been recommended to come here for a birthday meal, we were extremely disappointed."
• "Tonight we had a family Christmas Meal, the service was poor."

Service Quality

Pros:

• "The staff were extremely welcoming from telephone booking to service and payment."
• "Waitresses were very friendly and helpful. Food was served promptly and well cooked."
• "The service was great and so friendly, even if we were throwing paper papers across the table."
• "The staff as usual were first class, very attentive."
• "Staff couldn't have been nicer, really impressed."
• "Staffing was friendly and efficient."
• "The staff were super attentive, helpful and efficient."

Cons:

• "Service was poor, had to wait one hour for our meal after ordering."
• "Had a long wait to be served, over 10 minutes."
• "Some (not all) service staff were very rude, and seemed to just ignore us for most of the evening."
• "Service was very slow but probably due to staff shortages."
• "It took an age for the staff to take our order then we had to chase our food after waiting an hour."
• "Indifferent obsequious barman."

Food Quality

Pros:

• "Brilliant taste and presentation for really good value."
• "The food was top standard."
• "Really nice, good quality food but not overpriced!"
• "The food was delicious, I had the slow cooked baby back ribs, I can absolutely highly recommended them."
• "Every meal was delicious with homemade high quality ingredients."
• "The Crispy Beef starter with Sweet Chilli sauce was delicious and the Beef Pie was excellent."
• "Great food and lovely setting."

Cons:

• "I am now a vegan...and that's where my disappointment started... Only the usual generic burger on the menu."
• "I had the lasagna big mistake, tasteless and crispy pasta."
• "The food was bland for everyone. The vegetarian options were bad and tasteless."
• "My friend had fish and chips which was great but two of us had the chick pea curry which was very disappointing."
• "I ordered steak cooked medium and it was so well done and dry that it was hard to eat."
• "My burger was pink and mushy in the middle and the chips tasted so greasy that I started to feel sick."
• "The deserts were badly proportioned, the apple crumble looked like a main meal, the tart looked like a chocolate button and the chocolate brownie felt like a burnt crumbly biscuit."