Ludo Lounge Reviews Summary

Service

Pros:

• "Always good service in our experience, relaxed atmosphere."
• "Great to see the venue nice and busy, staff friendly and solid service."
• "Friendly staff."
• "Efficient and friendly staff."
• "Staff are friendly although it feels like they are over worked at times."
• "Service was efficient and food tasty."
• "Staff we’re all friendly."

Cons:

• "Long wait and the Food was cold."
• "Very poor service. Ordered a coffee at 10.30am on a not too busy Thursday morning, still hadn't arrived by 10.45am."
• "Food was below par, 2 dishes sent back, poor service staff."
• "Service a little slow."
• "All the staff were lovely but each food came at different times, last 2 didn’t even arrive until we asked where it was, kitchen staff were rude as anything."
• "Service a little slow but they were very busy but with plenty of staff."
• "The staff are slightly less attentive than they should have been."

Atmosphere

Pros:

• "Nice atmosphere, nice food, nice staff and a cheer for every chair that falls over."
• "Definitely will be back again and would definitely recommend for anyone looking for a great atmosphere."
• "Friendly lively atmosphere."
• "Nice ambient atmosphere, popular but never feels overcrowded."
• "Great atmosphere, will definitely come here again."
• "The place was buzzing with people on a Sunday afternoon and the atmosphere was really vibrant."
• "It has a very casual and friendly atmosphere, with a lovely range of food and drinks."

Cons:

• "Be careful going in the mornings as it can get REALLY busy with many parents with young children/toddlers and it can get really loud."
• "Only thing I wasn't 100% happy with was the music was very loud so conversation meant shouting over speakers with high reverberation."
• "A very busy place, so quite noisy at times."
• "Quite loud as I walked in."
• "The place was far too noisy for me."
• "More like a creche than a pub/coffee lounge."
• "Family meal to celebrate a birthday....really poor service and very disappointing."

Food Quality

Pros:

• "Everyone had fantastic food."
• "Beyond meat burger is a must."
• "Fabulous food (the breakfast may be the best I've ever had with very high quality ingredients)."
• "Food was good."
• "Meals are very good value, the big breakfast was very tasty."
• "The food was fantastic."
• "Food came very quickly and it was very tasty."

Cons:

• "The garlic flatbread was tasteless and extremely oily."
• "Food was below par, 2 dishes sent back, poor service staff."
• "First they didn't have the steak, then my 'superhero' burger was average at best. My partners bang bang chicken had hardly any chicken in it."
• "Food is not great as a lot is pretty prepared and microwaved."
• "Food lets it down."
• "Long waits for drinks during quiet times, food was seriously poor."
• "The food came out terrible!"

Decor and Ambience

Pros:

• "Interesting interior decorations and lighting which we liked."
• "Nice building, interesting quirky decor inside."
• "Lovely decor - love coming here."
• "Artwork fills the walls."
• "The decor and ambience in Ludo Lounge is chilled and, well, lounge-like."
• "Decor is beautiful and the vibe is lively, yet relaxed."
• "Very casual and chilled vibe with great decor giving you so much to look at."

Cons:

• "The only thing I didn't like were the ghastly animal head 'trophies' on the wall - one hopes they were not real?!"
• "I think the decor is like Marmite you either love it or hate it, for me not a fan."
• "Quite dark at the back of the ground floor... But like a cave, would be nice in mid winter."
• "Also the table ripped my tights and had to go home to change them for another one."
• "The toy/game selection was in disarray, the small children's toy truck that I dug around for was missing most of its wheels."
• "Just one thing - you need double doors for the main entrance guys as in the winter cold blast when people arrive is uncomfortable and not energy efficient."
• "I would pay more attention to the cleanliness there were areas I noticed were clearly pictures etc had not been wiped for a long time dry dust somebody needs to give that a deep clean."

Value for Money

Pros:

• "Meals are very good value, the big breakfast was very tasty."
• "The prices are reasonable."
• "Prices are reasonable."
• "Good menu with plenty of options, not expensive."
• "Not the absolute cheapest place to eat but worth the price, good value for the whole experience given."
• "Food is always superb and pricing isn't too high."
• "Great value and good food. Highly recommended for families."

Cons:

• "Just over £40 for 2 adult meals 2 kids meals when I could of done better at home."
• "Quite expensive for the quality of the food."
• "Little overpriced drinks. The food was a bit disappointing too."
• "Not good value for money."
• "The price of these meals are shocking for the quality and portion you get."
• "Overpriced and underwhelming."
• "A bit expensive compared to other places with the same type of food."