Happy Lamb Hot Pot Restaurant Reviews Summary

Food Quality and Variety

Pros:

• "The food is fresh and delicious, offering a wide array of options for both vegetarians and meat-eaters." - "Very fresh raw food and specially developed hotpot soup that is different from other hotpot restaurants in London."
• "The quality and freshness of the ingredients were second to none." - "Meat quality is great with good portion and the soup base is exceptionally better than Haidilao."

Cons:

• "Some of their meat might taste like not proper meat - the garlic chicken - not quite sure what it tasted like but it didn’t taste like chicken at all in my visit." - "While the lamb tasted alright, we are not really happy about the quality of the beef."
• "The food doesn't match the price, neither the raw materials nor the pot." - "The food quality has degraded drastically, prices have gone up."

Service and Staff

Pros:

• "The staff are friendly and attentive. If you don’t know something about how it works, they are super helpful." - "Friendly and helpful staff though they’re busy most of the time."
• "The service was quick, but could be better in terms of interaction with customers after being seated." - "The waitress serving us was friendly."

Cons:

• "The service isn’t good but the food more than makes up for it." - "Food took ages to arrive. Our drinks only arrived when we finished our food, and after chasing 3 times."
• "The service was so terrible ... Waited an hour. No servers or waiters came to the table to take orders or explain the menu." - "The staff were rude and most likely racist."

Ambiance and Setting

Pros:

• "Lovely interior - it is very spacious and looks brilliant." - "The restaurant is new and clean and feels luxurious."
• "The interior is very high end. I think maybe the restaurant is too busy, it is difficult to talk to the staff sometimes." - "Nice hot pot restaurant, with fresh ingredients and tasty broth."

Cons:

• "The background music was very loud. Good place to hang out and not catch up with family or friends." - "It all makes for an 'Instagrammable' experience if that's your thing. A bit of work given that everything needs cooking for different amount of times."
• "Looks very smart, modern decor, a bit noisy." - "Spacious, Delicious, Value for money. This establishment is one that I would continuously visit for a meal."

Value for Money

Pros:

• "Great value per cost for London! The place is almost always full, which I think says enough." - "The price was very worth it and would definitely revisit."
• "Happy Lamb offered good quality ingredients and relatively generous portions for their ingredients." - "The price is very reasonable especially if you go with a group of friends to split the bill."

Cons:

• "Overpriced for non-meat items, for example, beef tendon balls cost about £7, which you could get a bag for £4 in grocery stores." - "Slightly expensive but the food is generally good."
• "A bit pricey, although it was a lovely environment and food was good, so I would visit again." - "For the price, I wouldn’t consider it to be a good experience or value for money."