Crescent Lodge Dental Practice Reviews Summary

Staff Professionalism and Friendliness

Pros:

• "The professionals (Andrea and Alec in particular) have been very helpful."
• "Hussain and Dental nurse Eleanor are a great team and make you feel as comfortable and relaxed as possible while they work."
• "Danielle Taylor, who was not only superb in her dental skills, but genuinely caring, reassuring and warm throughout four arduous sessions."
• "All the support staff and receptionists are so friendly too."

Cons:

• "Just visited the practice, was a bit concerned as all the people I came across were new."

Dental Procedures and Treatments

Pros:

• "The quality of the restorations is really something, my teeth now look perfect, and also completely natural."
• "Dr Patel did composite bonding on my front four upper teeth, it was a super painless procedure."
• "Absolute best dentist I’ve ever had! Hussain has not only been super professional and amazing at his job he actually fixed all the mess up from my previous dentist."

Cons:

• "I suffered multiple traumas and side effects afterwards including sensitivity, severe mouth trauma causing blistering and skin peeling everyday for more than half a year to heal."

Practice Environment and Equipment

Pros:

• "The practice is clean to a very high standard and has this extraordinary calm ambience from the moment you walk in!"
• "Wonderful spacious well-equipped premises within easy walking distance from Clapham Common tube."

COVID-19 Safety Measures

Pros:

• "Incredibly well-organized COVID practices."
• "During the current Covid restrictions, the practice has taken great care with good hygiene, temperature checks on arrival, etc."

Dental Hygiene Care

Pros:

• "Marcia my hygienist takes great care of me and now I get AirFlow my teeth feel amazing, whiter and my gums are much healthier."
• "Katarina the hygienist is very thorough and experienced and left my teeth sparkling."

Dental Practice Management and Organization

Pros:

• "The whole team is very professional, efficient and friendly, and the surgery is very comfortable and well equipped with state of the art equipment."
• "The service was excellent from consultation stage to being informed about the treatment plan."

Cons:

• "Second time there as it is close to where i live and I used to go to the city but is too far. I made a 3 pm appointment for hygienist and dentist and was called to come 1 hour earlier but it turned out that it was the hygienist who wanted to move me and not the dentist and i had to wait for a bit of time to see the dentist (so in the end i spent more time waiting and it was inconvenient)."

Patient Comfort and Anxiety Management

Pros:

• "The lovely Edyta at Crescent Lodge Dental Practice was an absolute dream, so kind, and gentle."
• "I cannot recommend this practice enough! I am extremely nervous when it comes to the dentist but from the second I walked through the door I felt at ease."

Overall Satisfaction and Recommendations

Pros:

• "I would highly recommend this practice."
• "I am extremely satisfied with the standard of care, the professionalism and bedside manner of staff at Crescent Lodge Dental Practice."
• "I have recently had my crowns done and tried Crescent Lodge following a recommendation from a friend, and I have to say I'm glad I did."

Cons:

• "Not happy. I've been to many private clinics and this has got to be amongst the worse experience I've been through."
• "It seems they care more about the Google reviews than the customers."
• "I not only left with a huge dent in my pocket."