Putney Hill Dental Reviews Summary

Dentist Services and Care

Pros:

• "Dr Collie Moran is excellent, explains everything calmly, reassures you, and makes the dental work quick and painless."
• "Dr Kia is very skilled very assuring. The new crown is very well made - better than my old one in the fit and the shape."
• "Doctor Moran at Putney Hill Dental practice is the best dentist I have ever known in London."

Cons:

• "Nathalia Jordao is not a good dentist as she could not fix my problem, in fact she have done something what caused me more problems."

Customer Service

Pros:

• "Lavinia is great at organising appointments and will call when there is an earlier slot available."
• "The reception team are friendly and helpful."

Cons:

• "Sometimes a struggle to get in so book early but a testament to a great job."
• "My only minor complaint is that the reception team muddled the bill a couple of times."

Practice Environment

Pros:

• "The practice is lovely and clean and has all of the latest equipment."
• "The practice itself was easy to find, short walk from East Putney tube station."

Cons:

• "The space is a bit tight but clean and modern."

Additional Services

Pros:

• "The hygienist is also excellent."
• "The specialist did a very good job with scaling and plaque/tartar removal."

Cons:

• "Their payment policy of a deposit being required in advance, was not explained."

Staff and Atmosphere

Pros:

• "The friendliest clinic I've ever been to."
• "The staff are all extremely friendly and helpful."

Cons:

• No specific cons mentioned about staff and atmosphere.

Booking and Efficiency

Pros:

• "It's super easy to book follow up appointments with them."
• "The clinic is run very efficiently."

Cons:

• "Sometimes a struggle to get in so book early."

Professionalism and Expertise

Pros:

• "Both their hygienist Raffaella and dentist Dr Javaid were highly professional."
• "Dr Collie Moran has been my dentist for over ten years and I wouldn't consider having anyone else."

Cons:

• "I would have liked a little more instruction/explanation during the procedure."

Patient Care and Comfort

Pros:

• "He genuinely cares about his clients and always offers advise about how to maintain oral health."
• "My dentist really took the time to explain all the stages of the procedure clearly."

Cons:

• No specific cons mentioned about patient care and comfort.

COVID Measures and Safety

Pros:

• "Covid measures are clear and easy to follow."

Cons:

• No specific cons mentioned about COVID measures and safety.

Recommendations and Testimonials

Pros:

• "I would definitely recommend this place."
• "Highly recommended!"

Cons:

• No specific cons mentioned about recommendations and testimonials.

Accessibility and Response

Pros:

• "I checked a few clinics but they give me an appointment in 2 or 3 months later, so Putney Hill Dental gave me an urgent appointment."

Cons:

• "The only downside is that it's really hard to get an appointment."