Côte Bournemouth Reviews Summary

Atmosphere and Decor

Pros:

• "It is a beautiful establishment with very friendly yet professional staff."
• "Lovely relaxing brunch. This place is in a pretty part of Bournemouth under the Victorian arches on Westover Road."
• "Such a fantastic place, really good atmosphere, excellent service and very tasty food!"
• "The ambiance exuded elegance, complemented by attentive service."
• "Nice spacious French restaurant."
• "Lovely restaurant and atmosphere centrally located in the heart of Bournemouth."
• "Looks lovely and very inviting. Staff are brilliant."
• "The atmosphere was good, considering it was 6ish. The staff were friendly, helpful and made an effort to sit us where we wanted."

Cons:

• "I am generally fond of Côtes. This one I would personally avoid. Maybe it was bad luck on our part but the place really lacked atmosphere."
• "The atmosphere could have been a bit better with some ambient music or something and candles perhaps, it did feel a bit corporate."
• "Tables are a bit close together, but that's a hazard of eating as a pair, rather than in a larger group."
• "Service was very slow, Atmosphere OK, but Food very disappointing."
• "They were busier than expected early evening yesterday but everyone pulled together so we had a good meal and a pleasant experience."
• "A domineering, pushy and unpleasant waitress wouldn't let us choose a table in or near the better front part of the restaurant."
• "Not only mediocre food but also reduced to a minimum portions. This is not how you create positive experiences."
• "The vegetables and sauce accompanied with the belly pork was stone cold."

Service

Pros:

• "Staff were friendly and attentive."
• "The service levels were really great."
• "Service was a bit slow, but it didn't impact the overall experience."
• "Staff were very welcoming, and went the extra mile to make the breakfast extra special!"
• "Brilliant atmosphere, lovely friendly staff, great food."
• "The staff are very polite, friendly and knowledgeable. The service is prompt, seamless and uncomplicated."
• "The staff are very attentive and the cocktails are also lovely too!"
• "The waiter was quite efficient."

Cons:

• "The waiter was not very attentive, in that he didn't come back to check if we needed more drinks."
• "I had never been this disappointed in any other Côte branches where I had previously dined in."
• "The waiting times for food are awful and we had 15 minute of staff taking rubbish out and opening and slamming the door."
• "The waiter informed us it would be a 25 minute wait- unfortunately we sat for about 1hr 45."
• "The staff were extremely friendly …"
• "Went last night for our anniversary meal food was good although overshadowed by the lack luster atmosphere and the staff taking rubbish out through the restaurant during dinner service with the doors wide open back and fourth."
• "Horrible experience, was not asked where we wanted to sit however heard other customers being asked this."
• "Received very poor service this evening."

Food Quality

Pros:

• "The food was absolutely stunning we originally went here for the Christmas menu but the Sunday menu ended up sounding so good we chose this option instead."
• "Food was very delicious and the French onion soup was especially delicious which we both enjoyed."
• "Amazing mains. We had the pork belly and the sea bream. They were absolutely spot on."
• "Incredibly nice birthday meal. Food was served promptly, was hot, and exceeded expectations."
• "The mushrooms were just mushroomy but then everything was magnifique."
• "The delightful Pat was looking after us, and she was superb. Excellent service, excellent food (and wine) great value."
• "This is now my favourite restaurant in Bournemouth. The food is amazing. I love the steak tartare and all the steak dishes."
• "The food was delicious, the prices are fair, the quality of service is very high."

Cons:

• "The desserts were not quite that nice."
• "Unfortunately, food was on the cool side."
• "The service was as good as we experienced previously. However, the food wasn't up to the same standard and I was disappointed."
• "For the price of £50 each it wasn't value for money."
• "You have to remember that this place is a chain and therefore many of the dishes will be mass produced elsewhere."
• "My son and I felt very welcome, food was delicious and the location was convenient for shopping and seafront."
• "The food itself was fine - the same as always, as you'd expect."
• "The food at this place is outstanding. It should cost a lot more than it does."