WyeValleyCateringCompany @Miners gl16 Reviews Summary

Food Quality

Pros:

• "Absolutely amazing local food at unpretentious prices."
• "Fantastic people fantastic food."
• "Delicious food beautifully presented served by very friendly staff."
• "The food was exceptional - all sourced locally."
• "The food was really tasty. I've not had a lamb that succulent since forever, and the goat cheese mash was a revelation."
• "Everything so tasty & home cooked definitely 10/10 for me!"
• "The food is absolutely delicious and the menu is always fresh with new meals."

Cons:

• "The ravioli was tough and smothered in cream cheese sauce."
• "Unfortunately my rib eye steak was not. It was quite grisly."
• "Beef was so over cooked as to be like suede."
• "The 'triple cooked chips' that accompanied the mains were barely cooked, dry, clearly out of a freezer and had a funny smell/taste to them."
• "Pork dryer than the gobi desert, turkey so saliva absorbing it became difficult to talk."
• "Carvery was a bit rubbish."
• "Starter of scotch egg was rubbish."

Service

Pros:

• "The service was excellent with courteous staff who were attentive throughout the evening."
• "The staff were attentive, quick and friendly."
• "Service was attentive but never obtrusive and everyone very friendly."
• "The service as usual friendly and very professional."
• "Staff are very friendly and always happy to help."
• "Great customer service with friendly waitresses who checked on us regularly."
• "The friendliness of the staff made the meal."

Cons:

• "Sadly this place did not live up to our expectations... we just felt ignored."
• "Absolutely shocking management. literally just wanted a pint to sit outside."
• "Having worked in the industry myself, if I had a very slight niggle I’d say the service seemed to lack a little warmth."
• "Impeccable food with authentic decor, let down only by the poor, slow service between courses and while waiting to pay the bill."
• "The service was unbelievably slow and several things either never appeared or only after asking several times."
• "The staff were mediocre at customer service."
• "I attempted to resolve this issue with the owner to which he didn't even apologise."

Value

Pros:

• "Amazing value for the price and would happily stay again."
• "Great quality at a very reasonable price."
• "Very good value for money too you will need to book especially at weekends as it gets very busy."
• "Great value for really good quality food."
• "Everything on the menu was half price!"
• "Superb gourmet menu at affordable prices."
• "Excellent food, presented with careful attention, at very reasonable prices."

Cons:

• "Nice place, good parking, but expensive."
• "Quite expensive for a pub, but not for the quality."
• "Main menu choices were hardly seasonal or fresh."
• "Lovely food. Only complaint is that the vegetarian portions were TINY compared to the meat dishes."
• "We were very disappointed there were no vegetables at all offered with the main menu meals."
• "Sadly were not willing to accommodate a simple request to tweak an option from their menu."
• "One complaint I have on A personal point; they don't serve peas with the meals."

Ambiance & Decor

Pros:

• "Despite the modest exterior the food and atmosphere were excellent."
• "Friendly traditional inn."
• "Nice family atmosphere too. Most enjoyable afternoon."
• "Warm and cosy interior invites you to some Absolutely delicious food."
• "The miners may look like a dump from the outside but look past its exterior and you'll find a great pub with a cosy and busy interior."
• "Decor rustic and country vibes throughout."
• "A wonderful rustic little pub."

Cons:

• "The bed I slept in was diabolical, the walls were paper thin and the man sleeping next door woke me up early in the morning."
• "I was not impressed with the level of care the owner of the building had."
• "The pub itself hadn't changed much in 4 years."
• "Carve at the table was a massive nuisance and too gimmicky."
• "The hotel itself was very noisy especially during the night it seemed to come to life."
• "No Hot water in the room for 2 days... room wasn't very clean and bathroom needed upgrading no shower just a plastic shower attachment to attach to the taps something from the 70's."
• "Just walked in there straight from work with clean work clothing on there where at least 12-15 tables empty and told us sorry we are full after being looked up and down not happy at all."

Accommodation

Pros:

• "The room was clean, fresh and well equipped."
• "Our room was lovely and spotless."
• "Had such a lovely stay here only for one night but it was very cosy and our room was perfect."
• "Rooms are pleasant enough for a b&b."
• "Rooms are clean and stylish."
• "We had room 5, large, comfortable, very clean and with some really nice extras."
• "Very clean and good sized rooms. Slightly away from main town centres which aids quiet and peaceful night's sleep."

Cons:

• "The bed I slept in was diabolical, the walls were paper thin and the man sleeping next door woke me up early in the morning."
• "The hotel itself was very noisy especially during the night it seemed to come to life."
• "No Hot water in the room for 2 days... room wasn't very clean and bathroom needed upgrading no shower just a plastic shower attachment to attach to the taps something from the 70's."
• "I was not impressed with the level of care the owner of the building had."
• "Sadly the Yorkshire pudding was very overcooked as were my roast potatoes which was disappointing."
• "Spoilt the whole evening and knocked a whole £20 off of a £140 bill, which was a little insulting."
• "Took a friend for a meal and two waitresses had an accident behind me and I ended up with half a pint of coke all down my back."