Address: Vantage Office Park, Old Gloucester Rd, Hambrook, Bradley Stoke, Bristol BS16 1GW, United Kingdom
Phone: +441454250296
Rating: 4.1
based on 532 reviews.
Carvery
Pros:
"The gammon was a clear highlight, some of the best meat I've ever had in my life."
"Great carvery and great cakes!! Staff were friendly and helpful 😊"
"Lovely place to dine in. Great carvery choices and good portions."
"Carvery is always fresh and succulent."
"Nice location, huge car park and we'll laid out access for all. Nicely prepared veg and plenty to choose from, complimented by great choice of meats and gravy, a very nice carvery."
"Meat was fresh, they had a choice of gammon, turkey and beef. Vegetables were cooked perfectly and plenty of choice."
"The food was very good, in fact it was hands down the best carvery I've had."
Cons:
"The carvery was a total state."
"The carvery was indifferent, the meat was all undercooked."
"Food at the carvery was poor. Carrots were so hard that my 11 month old struggled to eat them."
"We opted for the carvery, but it was a mistake - mostly all dried up, I'm afraid."
"The carvery side was absolutely appalling due to only one person having to do everything, items empty etc."
"The carvery was indifferent, the meat was all undercooked."
"Everything at the carvery was either dry (meat and vegetables), or without much flavour on every occasion."
Service
Pros:
"Friendly staff, prompt service and piping hot food - such a positive turnaround."
"There was one very helpful guy named Mark with a long dark brown hair in a pony tail, beard and tidy looking, who not only went above and beyond with us but with everyone."
"Would like to say a massive thank you to Mark for amazing hospitality and very friendly with our children."
"Service was great and the staff were friendly."
"Service and staff were great. Super friendly and attentive."
"The service is always friendly and the food I’ve never had any issues nor left feeling unsatisfied and certainly never hungry."
"The chefs are always very friendly and polite."
Cons:
"The whole pub was severely understaffed for a busy bank holiday and staff were friendly but rushed off their feet."
"However, 2 other members of staff were quite rude. Clearly not happy in their jobs."
"The older male server at the bar should simply not be front of house. Grumpy and frankly quite rude."
"We asked for the table to be cleaned but it just wasn't and we were left to wipe it down ourselves."
"Ignored for a while at the Wait to be seated sign, to be taken to a table that wasn't wiped with old cutlery on, despite it not being busy."
"The only thing that's less positive is the fact that there is a 'wait here to be seated' sign at the entrance, while it seemed to me the servers were surprised to see me there waiting for someone to turn up."
"The woman serving the carvery meats had a real attitude problem."
Food Quality
Pros:
"Food was amazing and all going home happy with full tummies."
"The cake was very good especially the millionaire shortbread and the haunted cake."
"All three courses were lovely hot and tasty."
"The food tasted amazing and was great value for the money! Would highly recommend for a Sunday roast!"
"The desserts are also amazing and very big portions!"
"My vegetarian mushroom pie however was very tasty."