Zuaya London Reviews Summary

Food Quality and Taste

Pros:

• "The mango gazpacho is a standout, and the ceviche is delicious and unique."
• "Some of the best octopus and ceviche I've ever had, beautifully served."
• "The food was absolutely delightful, honestly do follow the recommended 3 to 4 plates."
• "The sweet potato crisps were nice and different."
• "The steak, tuna dish, and lamb taco were excellent."

Cons:

• "The food was very disappointing. The duck was burnt, the wagyu didn’t taste like wagyu, croquetas were half frozen."
• "The calamari was correct, but I've had much better."
• "The salad was okay, not very flavourful. The pork belly was overcooked and too chewy."
• "The prawns tasted a bit too much of sea water, and the duck salad was a bit unexciting."
• "The beef empanada was a little boring."

Service

Pros:

• "The incredible kindness of every single staff member is 1st class."
• "Shout out to our servers for being attentive and wonderful."
• "Vanessa, our charming waitress, provided us with an exceptional level of service."
• "Staff were excellent, efficient, friendly, and quick."
• "Special thanks to the lovely staff with their excellent service!"

Cons:

• "Service was a bit overwhelmed on a busy weekend night."
• "The service was poor and the servers were rude and unhelpful."
• "Service was extremely terrible. We had to wait at least 20 minutes for drinks."
• "The food was okay, however, the lady supervisor was rather rude and condescending."
• "Service was a little slow. However, the staff were polite and friendly."

Ambiance and Atmosphere

Pros:

• "The atmosphere of Zuaya is livelier and less formal than sister restaurant El Norte."
• "This place is real, and I will definitely come back again for the easy yet elegant flair and atmosphere."
• "The restaurant is buzzing and has some gorgeous decor."
• "A cool place with very atmospheric deco and friendly service."
• "The restaurant was lovely, beautiful decor."

Cons:

• "Although the ambiance is nice, it feels a bit too dark sometimes."
• "The place is very small on the ground floor."
• "Being seated next to the door when it was extremely cold outside didn't help."
• "The restaurant is also running a water scam where they charge a lot for water."
• "For the price you pay, it's ridiculously overpriced and there's absolutely no ambiance."