Paloma Reviews Summary

Category: Latin American restaurant

Address: 145 High St, Beckenham, BR3 1AG, United Kingdom

Phone: +442084026765

Rating: 4.4
based on 121 reviews.

Decor and Ambiance

Pros:

  • "Beautiful spot in Beckenham. Lovely decor and ambience. A touch of luxury without being pretentious."
  • "The restaurant has a lovely atmosphere, food was lovely and service was amazing and quick."
  • "The atmosphere is fun and lively. We had a great night."
  • "Lovely, romantic atmosphere tonight, the music was spot on and the ambience was beautiful!"
  • "Gorgeous tropical decor that really transports you out of Beckenham. I felt like I was on holiday."
  • "The decor was beautiful and the staff were polite and helpful."

Cons:

  • "It was a bit slow to start with but just as we were thinking, where's the food, the starters arrived."
  • "Largely fine on the whole but expected more especially from a new establishment."
  • "This is a new trend after Amazónico in Madrid. But I can say that I was fully satisfied with the menu, staff attention and vibe."

Food Quality

Pros:

  • "Food was flavoursome, and portions were a good size. Would definitely recommend for any occasion!"
  • "Food was very nicely presented for each person, for each course. It also tasted great."
  • "I absolutely adored the creamy linguine and recommend it to all!"
  • "The food was absolutely amazing! Small mishap with my cocktail but the staff was attentive and service was top tier."
  • "Delicious food. I only had starters... squid and octopus and both were delicious!!"
  • "I recently come back from being in Argentina for 3 months and the mixed grill in this restaurant was better than all the mixed grills (asado) I had in Argentina."

Cons:

  • "I have been to Paloma lots of times now... We had garlic prawns... were chewy and tasted like the freezer."
  • "I ordered the sausage dish and wasn't quite sure what to expect but was expecting a bit more than literally 3 sausages and a quarter of a grilled pepper."
  • "The food, service,atmosphere, and music were excellent. The Argentinian Angus steak was great. Everything we tried was excellent. True that despite the starters also being excellent, we struggled with the mains."

Service

Pros:

  • "Service was impeccable. Waiting staff were smartly dressed, friendly, and knowledgeable about the menu."
  • "We had an exceptional experience last night at Paloma. Thanks so much to Murat and the whole team for making feel so welcome, for waiting on us hand and foot."
  • "What an amazing place! The staff are super nice and friendly, the cocktails are amazing, and the food is delicious!"
  • "The staff were extremely attentive, the wine chosen and poured in the right glass, the waitress made the evening."
  • "Really good service and a fantastic atmosphere. The starters were a bit small for the price but tasted excellent."

Cons:

  • "We had to constantly call a waiter or waitress over to take our order and the table never got cleared."
  • "Had to wait for food menus and the drinks selection wasn't great but they tasted okay."
  • "Staff are very polite and attentive at first but once we were at our table it went downhill."
  • "An utterly awful night and we don't get a chance to go out that often. Literally the worst service i have had in years."
  • "Notably there was no one to greet customers on entering the restaurant. Our waiter was very friendly and helpful but had too many tables to serve and therefore was too busy to give customers a better service."

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