Axe & Cleaver Inn Reviews Summary

Food Quality

Pros:

• "Both meals were delicious and plentiful."
• "The steaks were cooked to perfection."
• "The food was amazing. There were 6 in our party and every plate was perfect, not one complaint."
• "The food was very nicely cooked and well presented."
• "The food was unbelievably good."
• "The food was fantastic and the plates coming out for every one else looked fab."
• "The food is excellent, homemade chips even on kids meal, good size meals well cooked."

Cons:

• "Food very disappointing. Not very hot. Cauliflower over cooked."
• "The food was average at best and there were many flies in the dining areas."
• "The peas and burgers we had ordered were cold and didn't taste cooked."
• "The mixed grill was mostly dry and tough."
• "Food mediocre, floors really dirty along skirting boards and under furniture."
• "Food was very poor and both meals quite cold, rump stake was grisly."
• "The roast potatoes had a really disgusting taste, and the rest were just hard."

Service

Pros:

• "Very welcoming, clean and tidy."
• "The service was a little slow, but worth the wait."
• "The bar staff are cheerful and friendly and the food was served promptly."
• "The young lady who was serving us remembered the drinks and meals even down to the dips they ordered separately which is impressive!"
• "The staff were lovely too, bringing everything we asked for very quickly."
• "Staff were very welcoming and friendly, atmosphere in the pub was great."
• "Staff were extremely helpful and polite, nothing was too much trouble."

Cons:

• "Awful service, bartender (Robin/Robyn) was obnoxious when we were ordering a drink."
• "Had to wait 30 mins before even seeing the menu."
• "On a Friday evening, was told there was a 45 minute wait for food so we stuck around. Nearly 2 hours later, it finally turned up!"
• "Really awful unengaging staff and miserable atmosphere."
• "We waited for over 2 hours for our food."
• "Manager could not be bothered to come and apologize to us."
• "Didn't feel very welcome as staff were a bit offish."

Value

Pros:

• "Both very very tasty and really good value at around £5."
• "Country pub. Excellent value Sunday lunch."
• "After looking at the menu we soon noticed the extremely reasonable prices."
• "All very very reasonably priced and nice staff to boot!"
• "The value for money is amazing, just under £50 for a family of 5, including drinks."
• "Prices very reasonable."
• "Such amazing quality food with an extremely good price."

Cons:

• "went to the axe and cleaver on mothers day, big mistake, besides being expensive."
• "Very disappointing and meals not cheap."
• "Need to update their outdated menu and improve quality before I would return."
• "Unfortunately we won't be coming back now."
• "Stay away from the steaks, over cooked and chewy."
• "The disappointing point yes it is a dog friendly pub which I don't have a problem with as I am a dog lover however to have dogs constantly barking when you are trying to eat is crossing the line."
• "We will not be going back unfortunately."

Ambiance

Pros:

• "A warm welcome when we arrived but no atmosphere."
• "Eating in a proper pub atmosphere with friendly staff just completes the package."
• "Lovely pub with lovely food and dog friendly."
• "Great atmosphere and kind staff."
• "This is a typical local pub but stands well above the rest with the service you get and the food."
• "Staff were friendly and the whole place had a great atmosphere."
• "Cosy, inviting pub that does great food."

Cons:

• "Pub shabby, food horrible no atmosphere."
• "The pub looked dowdy and needs a good revamp, dirty plates need clearing away ASAP."
• "Pub shabby, food horrible no atmosphere."
• "Really awful unengaging staff and miserable atmosphere."
• "The interior looks a little dated."
• "Dog friendly outside could do with a bit of jazzing up wood pop back in if passes."
• "The disappointing point yes it is a dog friendly pub which I don't have a problem with as I am a dog lover however to have dogs constantly barking when you are trying to eat is crossing the line."

Additional Services

Pros:

• "The free taxi service to our campsite added a very special touch."
• "They even laid on a free taxi service to & from the pub from our campsite."
• "Has live music and even has free transport to get customers home after a night out there!"
• "They also offer a pick up service, so you can have a drink."
• "Very impressed that they do dog meals too."
• "They are also extremely dog friendly, allowing them inside too, and also having a doggy menu."
• "Also the doggy dinner for £2.50 is a great idea and means we can all enjoy a meal out together!"

Cons:

• "We asked for some sauces and were given a bowl of basic sachets."
• "To have dogs constantly barking when you are trying to eat is crossing the line."
• "They do have free WiFi but it is quite slow."
• "I feel there should be a designated area for reactive dogs and noisy dogs so everyone else can enjoy their meal in peace."
• "The young barmaid did exactly the right thing and kept refusing."
• "Dog friendly outside could do with a bit of jazzing up wood pop back in if passes."
• "The disappointing point yes it is a dog friendly pub which I don't have a problem with as I am a dog lover however to have dogs constantly barking when you are trying to eat is crossing the line."