Groes Inn Hotel and Restaurant Conwy Reviews Summary

Staff and Service

Pros:

• "Wait staff were all very friendly."
• "Friendly, helpful staff continued the cheerful theme."
• "The best service I’ve ever received from a hotel."
• "The best thing is the staff, they are so friendly and welcoming."
• "Staff very pleasant & obliging."
• "The staff were really friendly and helpful."
• "All staff were very attentive and friendly."

Cons:

• "Very ignorant head of house."
• "Not a very helpful friendly welcome at all, I wouldn't go again."
• "Terrible service this time around."
• "The lady behind the bar was not the friendliest."
• "No apology just it will be served soon.. Felt sorry for the waiting staff as they were ver pleasant."
• "The waiter behind the bar was very blunt and rude."
• "However terrible service. First visit was not even offered a drink for 15 minutes."

Food Quality

Pros:

• "The breakfast was very nice using local produce."
• "The food including Xmas lunch was superb."
• "They have a good menu, good portions and the prices are right for the portions and quality."
• "Really excellent, well priced food."
• "The food was enjoyed by all - well cooked, generous portions and very good value for money."
• "Restaurant served great food and a good selection."
• "Food was delicious!"

Cons:

• "Food was decidedly average for the price."
• "The taste of my burger reminded me of a one from the frozen birds eye range."
• "Food was OK but as a table of two we might as well have been a table for four as we were sat so close to the next table."
• "The pork on flatbread was suffering from very tough flatbread on both of our meals which wasn't edible."
• "My sweetcorn fritter and messy chips (that was a little underdone)."
• "My wife's burger was just too dry and she was unable to finish it."
• "The pulled pork was over cooked and the cheese tasteless."

Accommodation

Pros:

• "The rooms are spacious, comfortable and well equipped."
• "Slept in #1 one of many renovated rooms in the Annexe."
• "Rooms are tastefully decorated, warm and spacious with good facilities."
• "Lovely big room with amazing views and terrace."
• "My room was clean and look over the park, proper countryside experience."
• "We had a lovely room with a balcony & the large bed was so comfy."
• "The rooms were very clean and tidy."