Address: Railway Station, Abergwili Junction, Carmarthen SA31 2DG, United Kingdom
Phone: +441267238213
Rating: 4.5
based on 215 reviews.
Staff and Service
Pros:
"Every member of staff so friendly and helpful. Worth every penny."
"The volunteers were welcoming, friendly, passionate and attentive."
"Extremely pleasant and knowledgeable staff - mostly manned by volunteers I think."
"The staff were all very welcoming, helpful and friendly."
"Amazing set up and fabulous staff who clearly love what they're doing."
"The staff were amazing and snacks and drinks were available - they even gave us table service."
"Staff on board were really friendly, if not overworked."
Cons:
"A disappointing day out, as we chose and booked months in advance, only to find on the day insufficient staff on to run the steam train."
"Unfortunately email enquiry ignored and 'phone not picked up. Disappointing."
"The guy in the cafe was clearly very stressed with the business coming his way all at once so was quite rude."
"We visited when nothing was happening and the staff were very much of....we're closed nothings happening."
"I appreciate this is a volunteer business but the shocking service I have received has left me no option but to write this."
"The only good thing, refund came through next day, so they must be used to refunding cancelled trips."
"AVOID! That's unless you like to be scammed. Waste of money."
Facilities and Accessibility
Pros:
"Well maintained picnic area, extra toilets & drinks available here too."
"Facilities were great, the cafe at the station was nice and had some interesting things to look at inside, and toilets on board the train were handy."
"Also very well adapted for wheelchair so I'm a happy bunny!"
"There is a small museum about the railway, a shop, and a buffet car for cups of tea/coffee and snacks."
"Had a lovely time on the steam train, the staff were very friendly and helpful, as my mother was in a wheelchair, they put down a ramp for easy access."
"The Café that serves lovely cakes and decent coffee and tea."
"Bronwydd Station offers a tea room and a collection of railway memorabilia."
Cons:
"Only down side was parking but this was due to the coaches for the children on this day."
"Access to the train from the car park wasn't the best due to very stony ground and a wheelchair."
"Toilets were small portaloos at main office & difficult to use for a woman."
"Parking terrible. We booked a ride for 1300 but advice to get there half an hour before so we did. But the car park was full."
"Parking is free but limited."
"Only portaloos at the new station and no refreshments (apart from on the train) and no shop."
"From car park to station platforms completely uneven rubble."
Experience and Scenery
Pros:
"A lovely branch line that winds it’s way down the valley with excellent views of the river rushing down below."
"Steam Train trips leave every 2 hours, and its a short ride there and back through picturesque scenery."
"Plenty of lovely scenery to see along the way."
"Lovely old carriages - our grandchildren (9, 7 and 4) were very excited to sit in one just like on the Harry Potter films - which were pulled by a real steam engine."
"The distance travelled is not very far but it was through a lovely tree lined valley and we stopped at the museum to see the variety of old locos and carriages stored in the sidings."
"Lovely little train stations with beautiful picnic areas."
"The sights and sounds are delightful reminders of yesteryear."
Cons:
"AVOID- WASTE OF TIME AND MONEY. MY KIDS GOT BORED ON EASTER DAY."
"We thought it was very overpriced."
"It's a slow trip on a branch line that doesnt offer much to look at, except rubbish along the line, or brambles."
"Scenery was not great, a short glimpse of the river, but not quite the rolling hills of south Wales that we expected to see."
"The train ride itself wasn't very exciting, the scenery isn't very attractive (lots of junk yards next to the track)."
"Not sure how they can justify a 5 minute boring train trip for the price."
"The hour and a half journey was relaxing although there is not much to see."
Value for Money
Pros:
"Christmas Train. Fabulous for adults and kids. Every member of staff so friendly and helpful. Worth every penny."
"Struggle with visitors numbers to keep this place running, but we felt a great value day out."
"I decided to opt for us to have the cream tea experience. It's very fairly priced for what you get (I mean, tea, scones and a steam train)."
"Really great place to visit, good value for money and amazing volunteers."
"A fantastic day out, really nice staff and the steam train was brilliant. A real experience, the sounds, sights and smells of the steam age. Very good value."
"The Gwilli Halloween steam train experience today 30/10 was fantastic and very good value for money."
"Absolutely excellent value for money."
Cons:
"We thought it was very overpriced."
"Just to add insult, they make a big fuss about pre booking online, so we did. Turns out as pensioners, we could have got tickets cheaper at the station, and our reward for advance booking was an admin charge of £2.50 added at checkout!!!"
"Cost £17.00 per adult for a 25 min journey each way."
"Not sure how they can justify a 5 minute boring train trip for the price."
"And honestly if it wasn't for grandad paying for all of us I wouldn't of been able to afford it."
"AVOID! That's unless you like to be scammed. Waste of money."