Ace Motorcycle Training Reviews Summary

Instructors and Training

Pros:

• "The trainers are all knowledgeable, professional and also able to make the training fun."
• "Great instructor lots of patience, changed tack when I started to struggle."
• "Not only showed you how to pass your test, but also enlightened you into the proper mechanics of motorcycle riding."
• "The pace of learning was adapted to suit each rider's needs and there was no such thing as a silly question!"
• "The training days were massively enjoyable, even if I had failed I'd still walk away happy."
• "Instructors are overall very patient and knowledgeable but most importantly proud to be teaching the next generation of motorcyclist."
• "The instructors have the perfect balance between having a laugh and serious training."

Cons:

• "The teaching was rushed and careless, the instructor spent too much time talking about irrelevant stuff that had nothing to do with the training."
• "Do not book if you are not English... they are very racist."
• "The 'banter' was rubbish and misogynistic."
• "Do not book the CBT if you've never been on a bike as you will fail, even though the website claims no previous experience is necessary."

Customer Service and Support

Pros:

• "Kelly on reception is so friendly and is always on hand to answer any queries."
• "Everyone was very helpful, friendly and informative."
• "Kelly replied with a detailed plan and helped at every stage of the booking process."
• "The receptionist was super friendly and helped me book us both in at once."
• "Kelly who does the bookings is also a proper legend."
• "They provided all the kit I needed and were very helpful with any questions or issues I had."
• "Customer reception even just to book in was great, dates were available far more quickly and conveniently than other places in Bristol."

Cons:

• "I didn’t have such a great experience on my cbt with ace."

Training Environment and Equipment

Pros:

• "Felt more like a day out then a test which helps a lot if you're no good under pressure."
• "The bikes were great and so easy to learn on."
• "The bikes are great too, heated grips are a nice touch for cold weather."
• "Good equipment and Bike."
• "Training center facilities are OK, good enough for their purpose, training yard as well."
• "The Honda 125 was as you would expect."
• "Relaxed learning environment."

Cons:

• "The bikes (125 and 50cc) are quite old now, but well maintained and easy to learn on."