Banarasi Hull Reviews Summary

Food Quality and Taste

Pros:

• "The food Is amazing and the staff were so accommodating and helpful."
• "Loved the Hydrabadi biryani and keema naan."
• "Perfect portion sizes for trying lots of dishes, each one of high quality and flavour!"
• "The all you can eat buffet style was new to us, but turned out to be a real winner."
• "The ambiance is superb i highly recommend this restaurant the food was amazing."
• "The lamb Biryani was even better than the one I ate when I was in India."
• "Had this delivered and it was incredible."
• "All the dishes we had were so flavoursome!"

Cons:

• "The food was quite bland compared to some other Indian restaurants in the area."
• "The korma was absolutely horrendous but my partner said the Madras was ok."
• "Chicken tikka masala was not very good. I found it tasteless."
• "Served curry with rotten expired vegetables. We both had stomach upset."
• "I've been very disappointed with my take away meal... very bland food."
• "Service poor, orders not direct, food came luke warm to cold."
• "Absolutely appalling. Chicken was tough, poppadoms were burnt to a crisp, chips were cold."
• "Genuine review, food very average! Not terrible but not great either."

Service and Staff

Pros:

• "We were waited on hand and foot and although our every need was seen to immediately they weren't hovering over the table."
• "First visit here, treated my son to a meal out for his birthday... Staff were great."
• "Kudos to the manager Ree who with his friendliness puts every customer at ease, even the most demanding."
• "Despite not having a reservation and the restaurant being full, they quickly found us a table."
• "The waiting staff were amazing, getting us drinks when we needed some and offered their expert opinions."
• "Love this place, been a few times now a few months apart. Food is always amazing... great service from really friendly staff."
• "The restaurant has a cozy, inviting atmosphere with impeccable, friendly service."
• "Very characteristic restaurant, with typical furnishings and atmosphere. The service is courteous and the price very reasonable."

Cons:

• "I've had a very upset stomach the whole next day."
• "Service was slow despite the place being nearly empty."
• "Just left from there, supposed to celebrate birthday... HORRIBLE customer service."
• "Service poor, orders not direct, food came luke warm to cold."
• "Telephone service was terrible, as was the delivery drivers customer service."
• "Daughter booked here for a birthday treat for her mum only to find on turning up to find it closed."
• "The staff was nice but they were behaving like they were in a hurry.. we hadn't finished, but he started to clean Table.. that was disappointing."
• "Beware! They advertise an early bird offer, 2 mains for 1 if you eat between 5.30 & 6.30pm and leave your table by 7.30 at the weekend... no discount on the bill."

Ambiance and Cleanliness

Pros:

• "The place is immaculately clean and we were seated straight away."
• "Very nice set up. Friendly staff. Very polite. Good selection of food."
• "The ambiance is superb i highly recommend this restaurant the food was amazing and the service was fantastic."
• "The restaurant is very pleasant and the service is so good that the meal is perfect."
• "The atmosphere was warm and inviting, and the staff was incredibly friendly and helpful."
• "Spacious and clean, service occasionally a tiny bit chaotic, but always very nice and considerate."
• "Cosy restaurant carefully decorated in Indian style, including very pleasant background music."
• "Beautiful restaurant down prince's avenue. Mid week buffet, keep ordering until your full. Small tasting portions ideal for being adventurous with new food."

Cons:

• "The tables are like those found in a work cafeteria and the music was loud and unpleasant Indian pop music."
• "Not great. Limited menu, though we went on a Tuesday evening, maybe the choice is better at weekends?"
• "Over priced for what it is."
• "Just ok! The place is nice but the food was not really fresh or even authentic."
• "Wasn't waiting long for delivery', ordered a chicken tikka massala, unfortunately it didn't really taste of anything, there was no flavour at all."
• "Useless delivery service. They are looting people on the name of hotel. Don't ask for delivery otherwise you will feel cheated."
• "Shame that I can't 0 star it... Ordered food at half 6, expected to be delivered at 10 to 8. Food didn't arrive until half 8... 2 hours after we ordered."
• "Literally the best curry in Hull, if your reading this and thinking of going somewhere else you will regret it."