The River Wyre Reviews Summary

Food Quality

Pros:

• "Food was delicious, plentiful and enough that we needn't worry about an evening meal!"
• "The food was great; I had the sea bass and my friend the beef porcini."
• "We had the Sticky Platter to start and then a turkey dinner and a Sunday trio and it was outstanding, best Sunday dinner from a rub/restaurant 10/10"
• "All the food was cooked to perfection!"
• "Food was very good but not a big portion for the price tag."
• "The food was cooked really well and good quality."
• "The food was beautiful and freshly cooked."

Cons:

• "The food didn't live up to my expectations I had the coquille st jacques which I'm sorry but can only be described as diabolical."
• "3 ladies in our party had chicken which they said was overcooked and dry."
• "Main meal - plant burger was very nice and had good flavour, burger sauce was very peppery, chips were ok. Partner had the lamb, he advised the lamb was tough."
• "Other than that the food was burnt and the decor dismal."
• "Only issue is the roast dinners we ordered were cold and had to be sent back."
• "Husband ordered rib eye again nothing to write home about kids ordered the pizzas only decent thing about it."
• "Daughter ordered Korean chicken skewers again cheapest cuts of chicken so was laced with skin and soggy fat."

Service

Pros:

• "Every member of staff were wonderful and served us with a smile and couldn't do enough to help."
• "We had the lovely Kaz! Amazing service from start to finish, great with my 4 year old daughter."
• "Looked after by a young lady called Leah, who was pleasant, very attentive and extremely good at her job 😊."
• "Jemma who served us was a star. She provided us with a first class service."
• "The staff couldn’t have been nicer or more helpful and every meal was fantastic."
• "Jemma was our server and was very attentive and friendly."
• "The staff were excellent & these days that counts for a lot."

Cons:

• "Really disappointed. Were so looking forward to this meal as last time we visited in October it was amazing. Service and food. Sadly today they were short staffed."
• "Service overall was very poor."
• "The service was poor. The management acknowledged the problem and compensated us accordingly."
• "Service wasn't great. Nice greeting and friendly staff but a lot of up selling and plates stayed in front of us for 20 mins after eating, we had to find someone to order dessert, food didn't all come together and coffee was forgotten."
• "The service was very slow. Not her fault. We had to wait a long time between courses and when ordering drinks."
• "Service was very slow even though the pub was not busy."
• "It was disappointing to wait over hour and half for any food to arrive."

Ambiance and Decor

Pros:

• "Only reason i give this a 4 is due to the style of decor they have gone for on the inside, it's lost that country vibe it once had."
• "Amazing... such a lovely place since its been re-opened, so relaxed, bright and clean."
• "The atmosphere was also very calm and conducive to relaxing whilst eating."
• "Stylish and comfortable inside."
• "The restaurant is beautifully decorated with a great atmosphere."
• "The decor is now bright and airy and such an improvement. Definitely recommend!"
• "What a transformation. Surroundings are vastly improved, love the open fires."

Cons:

• "The area we were sat in lacked atmosphere and was uninviting."
• "One negative, for the company and not the team, is that we felt the place could do with a bit of a refurbishment inside as it looked tired and seating was grubby."
• "It's very unlikely I'll be returning under the present management."
• "On the whole the experience was pretty awful and I could see why the place was virtually empty."
• "The venue was nice but there was a rowdy table in the dining area."
• "Shocking service... There was dozens of tables available hardly anyone around only to be told nothing was available."
• "The pub itself had a really cozy and inviting atmosphere."

Value for Money

Pros:

• "Food brilliant value for money."
• "The food was fantastic, a little more expensive than a standard pub meal but worth every penny."
• "Food was EXCELLENT. I had the pie and mash. Beautiful 👌🏽"
• "Food brilliant value for money, and especially so with January vouchers."
• "The food in my opinion was exceptional and our party really enjoyed every aspect."
• "A great meal in a warm and comfortable setting with very good service."
• "Fabulous for a Saturday night meal on a trip to the Fleetwood area, dog friendly, nice decor and food."

Cons:

• "However, for what you charge, the puddings are very small!!"
• "Food nice though not especially warm and be aware that if you order the hummus and pitta with your skewer you will receive just a scrape of hummus and no vegetables on the skewer."
• "Then they didn't have what was advertised on line and on the menu, so we had to quickly choose other dishes."
• "Also thought the food and drinks were very expensive. After all it’s a pub in Poulton."
• "Compared to local establishments I thought it was not value for money at all."
• "All in all I left feeling hungry still and bitterly disappointed especially as nearly £90 for lunch & a drink."
• "I was particularly surprised by how expensive it was, especially the drinks."

Accessibility

Pros:

• "Booking a table was really easy through your web page, even explaining what areas we were allowed to dine with dogs."
• "Our Golden Retriever was welcome too."
• "Dogs are welcome too."
• "There's a customer access ramp for folks with mobility issues."
• "Dog friendly too which is great and water was offered straight away."
• "Extremely accommodating for our dog Marley."
• "Very friendly and welcoming staff, very dog friendly - brought our dog a bowl of water straight away (without us having to ask!)."

Cons:

• "Currently there are horrendous roadworks ongoing which I am guessing will be directly effecting you also."
• "The pub is quite difficult to get to (as at November 2022) due to major roadworks that are ongoing."
• "At this moment there are awful roadworks outside and it was difficult to see the entrance in the dark when it was busy."
• "Only downside was the roadworks that had made the place fairly quiet."
• "We was not informed prior to visiting about a set menu for tonight and due to myself being coeliac this was difficult for me and couldn’t meet my preference."
• "It was a shame couldn’t use the app voucher until 24 hours later as defeats the object of being encouraged to download the app on booking."
• "The only problem was we had set meal for valentines day and we were charged for every item separately. Overcharged by the older lady."