"All the staff were friendly, helpful and welcoming"
"Aaron was a great instructor who really made the session. Shane made us feel very safe."
"the staff are bubbly and friendly and don’t make you feel like a nuisance if you have an issue"
"the lifeguards are amazing and so interactive"
"Friendly efficient staff, well trained and ever vigilant to help visitors really enjoy their visit."
"Helpful and friendly staff who were very efficient."
"Staff are very helpful and friendly."
Cons:
"However this time they just stood around chatting and didn't really interact with the children."
"The lifeguards on the water park were too boisterous which led to some minor injuries."
"Not many people supervising, would have preferred some guides around the place motivating us on"
"The only slight negative was the lady barking at me that food was a twenty minute wait, I didn't have any other choice and said so with a smile, this didn't seem to make her any more approachable."
Facilities and Equipment
Pros:
"The layout of the place had something for everyone including cafes, playground, changing rooms, the activities and areas to watch from land."
"The wet suits are excellent and the equipment is all high quality and seemingly new."
"Changing facilities are basic but clean and more than suitable for what you need."
"Facilities were basic but covered everything that was needed"
"Facilities are as good as need be for changing etc."
"They have shower facilities and changing rooms."
"Toilets and changing rooms all clean and tidy"
Cons:
"Can be a lot of people using lockers which are housed in a small outbuilding so hard to socially distance."
"Facilities are grim! I get there is a lot of mud around the place but the smells and state of the toilets was more lack of hygiene than mud"
"One sad thing is the sorry state of the toilets - not enough of them, not clean, not working properly"
"The shower facilities and changing rooms were really poor not enough showers and it might have been better if the showers were separate so Ladies and Men could have just taken clothing off if wished."
"The changing and showers for the mud trail are a little small which is my only gripe."
"The showers are only cold outdoor ones so plan to get back to your campsite afterwards and have a nice warm shower!"
Value and Pricing
Pros:
"You must visit, a great day out and not expensive not at all."
"I personally thought it was very good value and will definitely be visiting again."
"Well worth the money for the fun and laughter we've had"
"Great value for money too if you buy them on the day"
"What a fab experience, booked last minute well worth the money."