The House of Spice Reviews Summary

Food Quality

Pros:

• "All the dishes were amazing."
• "The butter chicken delicious and the Bangladeshi fish curry was enjoyed by my parents."
• "Food very tasty and staff helpful."
• "Really great food and great service. The tandoori prawns were tasty and the tarka dhal was very very good."
• "One of the best curries I have ever had. Chicken Captain Pithal, no I haven't seen it before either but was full of flavour and delicious."
• "Best Indian takeaway we've ever had. Great service, great prices and amazing food!"
• "The food was brilliant, the best curry I've had in ages."
• "The food was very delicious and mouth-watering."

Cons:

• "The food was not as expected. It was so oily and such a little portion for what we paid."
• "Food was average to reasonable 6/10."
• "The samosa was the worst but not as worst as being served yoghurt with slices of cucumber and calling it a raita."
• "We had a terrible takeaway on a Sunday night... The meals we had were bland no spice even though I asked for extra heat."
• "Being an Indian I am extremely disappointed with food and service. I ordered Paneer Shashlik which is my favourite sizzler and all I get is 4 pieces of paneer and salad."
• "Good attentive service, starter was decent, however terrible biryani, basically was stir fried rice not authentic."
• "Very Disappointed with the taste of food and insult to Garlic Naaan."
• "The food they served was Stale and it was smelling foul."

Service Quality

Pros:

• "The restaurant manager and staff were very professional, friendly and welcoming."
• "Service 10/10. Mr Rasheed constantly made an effort to engage with his customers and was intentive."
• "Staff friendly, and very accommodating of children. Lovely vibe and food was amazing."
• "Super friendly restaurant, excellent menu with some dishes I’ve not seen elsewhere alongside the classics."
• "The staff are friendly, the prices are good and most importantly, the food is fantastic."
• "Really friendly staff with very good service."
• "Great food and amazing service. The staff we very polite and attentive."
• "Friendly, efficient staff and lovely food."

Cons:

• "Customer service is very bad. Wait there for 2 hours after finished the dinner we had to ask for napkins even!"
• "We weren't even half way through our Poppadoms before the main courses arrived!"
• "Place is little dingy probably last updated 20 years ago... Service was little slow even though the place was not full."
• "Decent food but found bones in food that was supposed to be boneless and when I called back I got rude response."
• "We weren’t welcomed or seated when we came in, we just sat on a empty table we could find."
• "Worst dining experience we ever had!!! Really bad food and rude staff.."
• "Very rude staff, not welcoming. Went there only for starters and beer, the waiter clearly disliked this."
• "Absolutely rude manager!!! We are from London visiting here went with my parents and kids kept waiting at the waiting area for someone to attend us but nobody turned up for 15 mins."