The Steamer Inn Reviews Summary

View and Atmosphere

Pros:

• "Amazing view of the sea!!"
• "Beautiful sea view."
• "Always been one of the nicest places to sit and look out to sea."
• "Family atmosphere with a great view of the sea."
• "Being on the seafront with a great view is a giant bonus also."
• "Lovely views over the beach and channel."
• "It's got to be the best location in Shanklin, overlooking the prom watching the world go by."

Cons:

• "Our room was at the back and had an uninspiring view of a small garden."
• "A great find, shame it is not easily accessed on foot in winter... at foot of 50 metre cliff, lift shut, pedestrian steps closed & no buses outside holiday season but ok by car."

Food Quality

Pros:

• "Great place to eat, good menu, great food, generous portions and a lovely atmosphere, friendly helpful staff."
• "Delicious food and dog friendly!"
• "Fish and chips is really nice and good size of fish."
• "The fresh fish finger sandwich; the rump steak; the chips are all beautifully cooked and delicious."
• "The food was really good but you have to queue at the bar to order, giving a table number."
• "The food was AMAZING, large portions and OMG the flavours!"
• "The Steamers Own Seafood Chowder..what can I say...utterly delicious."

Cons:

• "The chips /jacket potato was cold, the fish was over cooked, hard and tasteless."
• "Poor food quality, madras chicken curry 'chefs special' tasted like a microwave meal, bland tough and chewey."
• "Visited Steamer Inn 27th of August 2023 really dissapointed with the meal both myself and my husband had fish and chips, it was all batter and not much fish at all, the fish that was there was grey not white."
• "The food was generally just a bit bland and fell to the traps you'd expect with most pub grub - pasta a bit overcooked, bread just a bit too hard etc."
• "Food is horrible mass produced pub fare."
• "Food was bland, tasted like it had just been microwaved from frozen and the curry was practically soup."
• "The food was terrible! plenty of it but truly awful."

Service

Pros:

• "Staff are friendly, service is good and presentation of meals also very good."
• "Staff friendly and welcoming and lovely atmosphere."
• "The staff, Clive in particular were lovely and made us feel very welcome."
• "Always lovely staff, attentive & helpful."
• "Staff always polite and welcoming."
• "They have found a very clever way of getting round both their covid issues and the issues caused by them being very busy by giving each table a buzzer for you to push when you want to order food or drink and another when you're ready for your bill."
• "The staff are very friendly and helpful."

Cons:

• "We waited for 15 mins and found a table for 4 then we been told it’s been reserved for another group; what happened to 'we don’t take any reservations'?????"
• "Other people who had been waiting in the line were told unfortunately that the kitchen had stopped taking orders - it was only 9pm!"
• "Not made aware of service at the bar, sat around waiting for 15 minutes like a plumb."
• "Service pretty good, except for the barman's attitude."
• "Can get very busy at peak times so booking is suggested if you can."
• "Overstaffed which gives the impression of table service, but they seemed more interested in hanging by the kitchen door chatting and laughing rather than clearing tables and checking on customers."
• "Service was very slow and took just under 45 mins to get our starter (1 portion garlic bread!) and when we asked if the main course would be much longer we were told chef wouldn't start our mains until starter was cleared!"

Accommodation

Pros:

• "Rooms are basic but do the job - the beds are quite comfortable, there is a hairdryer and basic tea/coffee facilities."
• "The accomodation was faultless and covid safe."
• "We stayed for 3 nights. Lovely seafront views from our room. Food & staff were fantastic as always."
• "The balcony was big enough and the view was brilliant."
• "The rooms were very clean and adequate for our stay."
• "The staff were all amazing and made the stay superb."
• "The beds were very comfy and the bathroom spotless."

Cons:

• "Our room was at the back and had an uninspiring view of a small garden."
• "No carpark at the hotel so parking is in the public carpark down the road adding extra cost to the hotel."
• "The room was small but had everything we needed."