Slug & Lettuce - Swinegate York Reviews Summary

Accessibility

Pros:

• "Best pub around for helping people with wheelchairs etc."
• "Child Friendly, with baby changing facilities."
• "Lovely service and made very welcome, husband in a mobility scooter, did their very best to accommodate us."

Cons:

• "This place is an absolute joke. We went here to eat around 6:45 but when I went to the bar with my 10 year old daughter to order food I was told that children are not allowed in after 5pm."

Service

Pros:

• "Bottomless brunch was so good, our server Natalie was amazing and on the ball with filling our glasses up, nothing was too much trouble."
• "Service was amazing, expected to be waiting for drinks as it was very busy but wasn’t the case."
• "Drinks selection was amazing and Freya was always on hand to see if we needed any extra drinks!"
• "Our waitress was absolutely amazing: not a minute passed where we were not left with a drink."
• "Our waitress Natalie was friendly, attentive, recommended drinks, worked efficiently and ensured we were never without a drink."
• "Cait and Natalie were the best servers ever! They were full of energy, exciting, happy, and we truly wish they could have joined us for a drink!"
• "Our server Katy provided excellent service."

Cons:

• "The whole experience was very disorganised, they had no idea how many sets of afternoon teas we should have been given, the table had not been set so we had to keep asking for basic things such as plates, knives and spoons etc."
• "Very disappointed. Was Sat for some time waiting to order our food, after we'd finally ordered the waitress came back to tell us that there was no burgers left so we had to change our ordered."
• "Very rude and brash staff member."
• "The way you order at the bar was not smooth, staff struggled to cope and it was quiet."
• "food very poor, service very slow."
• "Food wasn't cooked properly waited nearly half n hour before we were told we couldn't have the fish we ordered."
• "A very shambolic experience from start to finish,lengthy waiting for each course to come."

Value

Pros:

• "Great value for money in a nice setting with attentive staff."
• "For the price we paid, well worth the money and the atmosphere was spot on with contemporary music playing throughout our visit."
• "Half price Mondays are a fantastic deal."
• "The 2 for 1 cocktails are good value too."
• "Drinks cheaper than the Slug and Lettuce along the river by up to a pound in our case."
• "The food was delicious and the range of drinks offering was really good."
• "We went for an 'Ultimate Platter' and some calamari and chicken wings, which were very nice...and fantastic value for money considering the offer."

Cons:

• "Now I know you pay more in pubs and trendy bars for drinks, but, I could have honestly bought a crate of Guinness Draught or a crate of the cider from elsewhere and still had money left over compared to what we paid."
• "Absolute rip off."
• "The steak sandwich was good, steak cooked beautifully but small portion for cost."
• "Though whiskies were extortionate."
• "Food was okay....but overpriced."
• "Ordered 3 pints and the guy said £19.75 please! Almost had a heart attack!"
• "Worst steak I have ever had."

Atmosphere

Pros:

• "This is a great bar with a good atmosphere, located close to Stonegate and little stonegate with associated eateries."
• "A great atmosphere, decent food and drink and always with a smile from the staff - nothing is too much trouble."
• "For the price we paid, well worth the money and the atmosphere was spot on with contemporary music playing throughout our visit."
• "Great cocktails and a fab atmosphere on a night time."
• "The atmosphere was great, we have been here several times when visiting York and we shall be back again."
• "The vibes in the evening were amazing."
• "This was a lovely bar to visit, with a stylish design contributed to by the flashy lights and greenery!"

Cons:

• "Ok for the girly get together but my grandson found it too screechy with squeeling excited women."
• "The music was loud and couldn't have a conversation with the person next to me nevermind the staff."
• "Too many Loud drunk childish blokes there on this visit."
• "Was just a bit intimidating a group of very loud drunk college ages people."
• "The play the music so loud it's difficult to have any kind of conversation, which just isn't my kind of venue."
• "No one could hear one another speak!"
• "Then all of a sudden the volume of music went full blast, it was horrific."