Henry's Cafe Bar Reviews Summary
Category: Cocktail bar Cardiff
Atmosphere & Location
Pros:
- "While the chaos of the world rages, Henry's is the calm in the storm! The food is good too."
- "Nice atmosphere and the venue is lovely."
- "Situated right in the City centre, so good place to meet up after work."
- "Lovely atmosphere and great location."
- "It was quite bright but good range of table sizes for different sized groups and a cheerful atmosphere."
- "Great atmosphere, and great period decor, it’s easy to feel like you have been transported back to the 1920s when visiting here!"
- "Atmosphere was good."
Cons:
- "The absolute worst bar visited this weekend. Bad atmosphere, staff obnoxious."
- "Place: Smelled musty and dirty, stale beer smell around the bar and tables sticky."
- "The whole place is a shadow of its former self for sure."
- "Decor is unappealing, the atmosphere was very clinical."
- "Can be a bit hectic at times and staff aren't always the nicest."
- "There was no atmosphere and very quiet, had there been more people, chatting, laughing and enjoying themselves."
- "The toilets are very smelly. Not at all pleasant."
Service
Pros:
- "Service to the food was amazing!! Hats off to the chefs they smashed it!"
- "Booked on the Internet as I was attending the theatre close by, meet and greet was as expected."
- "Staff were lovely, great service."
- "Service was quick and waiters wore masks when bringing drinks over."
- "Our waitress was so attentive."
- "All meals arrived quickly. The children's meals were more than enough for the girls and my mushroom Wellington was delicious."
- "The barman that served us over both days we visited really knew his stuff and was really helpful."
Cons:
- "Table filthy dirty and sticky."
- "Not enough trained staff."
- "We asked to see the manager but she wouldn’t come out of her office."
- "It took forever for the waitress to take our order, forever for our food to arrive."
- "The staff didn't seem to have any customer service training and simply didn't know how to handle our complaints."
- "The bar staff were very slow and seem to lack training."
- "Very poor slow service."
Food Quality
Pros:
- "The food was lovely and hot and good value."
- "Food is also good, and there is quite a varied menu."
- "The food was spot on."
- "The kippers looked as though it had come out of a packet. However, it was still tasty, eggs were cooked perfectly as was the bacon."
- "Really good salad today, chicken and crispy bacon."
- "Steak was really juicy, cooked to perfection."
- "The food was lovely, we had the vegetarian burgers which were very tasty."
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