Henry's Cafe Bar Reviews Summary

Category: Cocktail bar Cardiff

Address: Park Chambers, Park Pl, Cardiff CF10 3DN, United Kingdom

Phone: +442920224672

Rating: 4.0
based on 188 reviews.

Atmosphere & Location

Pros:

  • "While the chaos of the world rages, Henry's is the calm in the storm! The food is good too."
  • "Nice atmosphere and the venue is lovely."
  • "Situated right in the City centre, so good place to meet up after work."
  • "Lovely atmosphere and great location."
  • "It was quite bright but good range of table sizes for different sized groups and a cheerful atmosphere."
  • "Great atmosphere, and great period decor, it’s easy to feel like you have been transported back to the 1920s when visiting here!"
  • "Atmosphere was good."

Cons:

  • "The absolute worst bar visited this weekend. Bad atmosphere, staff obnoxious."
  • "Place: Smelled musty and dirty, stale beer smell around the bar and tables sticky."
  • "The whole place is a shadow of its former self for sure."
  • "Decor is unappealing, the atmosphere was very clinical."
  • "Can be a bit hectic at times and staff aren't always the nicest."
  • "There was no atmosphere and very quiet, had there been more people, chatting, laughing and enjoying themselves."
  • "The toilets are very smelly. Not at all pleasant."

Service

Pros:

  • "Service to the food was amazing!! Hats off to the chefs they smashed it!"
  • "Booked on the Internet as I was attending the theatre close by, meet and greet was as expected."
  • "Staff were lovely, great service."
  • "Service was quick and waiters wore masks when bringing drinks over."
  • "Our waitress was so attentive."
  • "All meals arrived quickly. The children's meals were more than enough for the girls and my mushroom Wellington was delicious."
  • "The barman that served us over both days we visited really knew his stuff and was really helpful."

Cons:

  • "Table filthy dirty and sticky."
  • "Not enough trained staff."
  • "We asked to see the manager but she wouldn’t come out of her office."
  • "It took forever for the waitress to take our order, forever for our food to arrive."
  • "The staff didn't seem to have any customer service training and simply didn't know how to handle our complaints."
  • "The bar staff were very slow and seem to lack training."
  • "Very poor slow service."

Food Quality

Pros:

  • "The food was lovely and hot and good value."
  • "Food is also good, and there is quite a varied menu."
  • "The food was spot on."
  • "The kippers looked as though it had come out of a packet. However, it was still tasty, eggs were cooked perfectly as was the bacon."
  • "Really good salad today, chicken and crispy bacon."
  • "Steak was really juicy, cooked to perfection."
  • "The food was lovely, we had the vegetarian burgers which were very tasty."

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