Orrery Reviews Summary

Atmosphere & Decor

Pros:

• "Sophisticated atmosphere and excellent food."
• "Calm, sophisticated, relaxed. Not snobby."
• "The restaurant itself is very cosy."
• "Atmosphere is great for lunch, very bright and light feel overlooking the park square."
• "The atmosphere was superb!"
• "The ambience is very soothing and the staff attentive."
• "The atmosphere of the place is really relax, yet chic."

Cons:

• "The rest of the food was underwhelming."
• "Cocktails are pretty bad, wine selection below average and no good beer's options either."
• "It seemed empty and lacked atmosphere but we started early."
• "The place was completely empty and silent, so if you like dead places this is the one."
• "Lovely atmosphere and menu but spoiled by serving cold food and having to send my meal back."
• "Food was average, but way way over-priced."
• "When we got there they didn't necessarily know if we had a reservation and they sat us at a table on the terrace that was right next to the service station so there was a lot of clunking and back and forth."

Service

Pros:

• "Great service, really nice ambience."
• "You are treated like a princess/prince, because the staff is very friendly and professional."
• "The service staff were superb, friendly, attentive, professional and very knowledgeable."
• "The staff were so hospitable and lovely."
• "Just the best place we've ever been - Food, service, omg you have not had Lamb until you've had it here Medium rare as recommended by the chef, superb jazz like Billy Taylor, superb wine suggestions from Carolina."
• "Excellent, attentive customer service you will struggle to find in London these days."
• "Staff were very accommodating and friendly."

Cons:

• "Service is still very slow and the staff seem to care more about themselves than the guests."
• "Warning bread rationing in place at the Orrery. Don't ask for extra bread you won't get it even if you are willing to pay."
• "Firstly service was awful, got given menus and then had to ask for pre-dinner drinks to be ordered."
• "The service, which is normally impeccable, was disappointing too."
• "One of waiters, she really needs to learn 'What is hospitality, and what is hospitality language'."
• "Very poor, inattentive service."
• "Awful service with a very unfriendly manager."

Food Quality

Pros:

• "Lovely view of St Marylebone Parish Church."
• "The decor is great."
• "Food was amazing, house red was also good."
• "The food always excellent."
• "The food is refined and the wine list doesn’t disappoint."
• "Every plates were delicate and elegant but full of flavour."
• "The food was exquisite with amazing attention to detail."

Cons:

• "Only criticism is value for money for equivalent restaurants in the area."
• "The beef rump was perhaps a little bland."
• "The seafood did not taste fresh, and the prawns were very rubbery."
• "They're trying to come across as up market, but it's not. It's silly food, gimmicky portions."
• "The main of sea bass (£12 supplement) was a total disappointment."
• "Food was bland. Pure disappointment"
• "For the price you pay however I believe there is a large number of restaurants that provide a better palette for a similar price."

Value for Money

Pros:

• "Well priced, high quality."
• "Good value for money."
• "Food is superb value, it’s the drinks that bumps up the bill."
• "Lunchtime menu offers good value too."
• "The 3 course set menu was excellent value."
• "Their menu is a complete bargain."
• "2x3 course lunches and 2 cocktails, bottle of water £100 don't get much better than that."

Cons:

• "Watch out for cover charge as well as service charge, which is a whopping 13.5%."
• "I would not rate it as the best value for money as it is on the expensive side."
• "Let down was the food, was quite bland."
• "The food falls really short of what it should be given the very high price."
• "All in all, small amounts of food below my expectations at around £120 a head."
• "Very good food for a reasonable price. However, I was not pleased that I got charged a cover charge, a charity donation and 13,5% service charge."
• "The food is quite regular in relation quality price."