Address: Cromer Rd, West Runton, Cromer NR27 9QA, United Kingdom
Phone: +447848045607
Rating: 4.6
based on 252 reviews.
Food Quality
Pros:
"Fantastic food, dependant on season and what has been caught that day."
"The crab was sweet, the lobster tender and perfumed with the sea."
"The food was amazing, so fresh and cooked to perfection, will definitely be eating here again."
"Best lobster I've had in a long time! Lots of really fresh, juicy meat."
"All the food we ordered was delicious and hot, the staff were friendly and polite."
"The food looked amazing and tasted even better!"
"The garlic and salt seasoning were to die for."
Cons:
"The pickled cockles which were supposedly fresh - had better out of a jar before!"
"Lobsters are small, not much meat on the standard half portion. Crab cakes were mainly potatoes, skinny fries were soggy."
"The lobster I ordered felt a bit over cooked and the sauce was very mustardy, totally covering the taste of meat."
"The ‘surf’ was basically non existent as well - the tiniest piece of lobster and even missing the claw which is the best bit!"
"The seafood was to die for, so tasty and with the salad leaves you feeling energized."
"Oysters weren't that great according to my friends. Dressed crab had quite a lot of brown meat."
"Ordered the seafood platter to share and was very disappointed when it arrived and it has all been over cooked."
Service
Pros:
"All the staff are so friendly! Elsie was our waitress and was really attentive and made us feel so welcome."
"Staff were extremely friendly and offered excellent service."
"Customer service excellent such a happy friendly place to dine."
"Great service too on what seemed to be a very busy afternoon."
"Excellent service from booking and table until we left."
"Staff very friendly and helpful too."
"Service was attentive, friendly and efficient; full credit to the front of house staff for creating a lovely ambience."
Cons:
"We were told that the chef had left early, and they were struggling to get meals out on time."
"However, believe it or not, before leaving, we have been given a rag and a spray bottle, and we have been asked to clean the table."
"Two incidents were a member of staff shouted at young children."
"Terribly unorganised! Arrived before 1pm and told we can only order in an hour as long as we don’t order lobster."
"Awful customer service to be made to feel like I was trying to get a free meal."
"When we complained, the young girl wasn't interested and didn't care."
"The welcome was poor, and the service was awful."
Atmosphere & Location
Pros:
"Very nice outside terrace and what looks like an outside bar which wasn’t open on our visit."
"Lovely seafood restaurant. We had to sit outside due to Covid restrictions, and the NE wind was bitterly cold, but the crab salad was superb."
"A great outlook of the fields and the North Sea from many of the tables."
"Fabulous location on cliff top, would have been looking out to sea except for a giant marquee blocking the view."
"This is a great little restaurant set in the stunning countryside of Norfolk."
"Really lovely bar & restaurant with a stunning garden just off the coast path accessible from various campsites in the area."
"An amazing setting. Beautiful views and delicious fresh food at reasonable prices."
Cons:
"The atmosphere was ruined by crying babies and kids running around the restaurant."
"It is pricey when the overall experience did not meet our expectations."
"The building is an odd design, which doesn't make the most of its coastal countryside location as most of the dining areas seemed to be without direct light or windows."
"Sat at a picnic table on the verandah, nothing offered to keep us warm."
"The downside (for me) was that our table was in a corner of the building with no windows."
"It was a bit noisy, we could hear the next table better than we could ourselves."
"The place was freezing. The front door was wedged open & the kitchen door open too so a gale coming through."
Value for Money
Pros:
"Best fresh seafood i have had for a long time. Shared a platter between 3 if us for lunch and it was just the right amount."
"Fairly pricey but worth every penny."
"Although not the cheapest of places to eat it's certainly good value as the food is well presented and with very generous portions."
"Lush, fresh daily caught, honest seafood for fair prices! Defo worth the visit/journey!"
"Which between 4 of us was very good value for money."
"Fairly priced."
"Great value for the food, the beautiful views and the experience."
Cons:
"Prices have increased from being circa £35 for a full lobster to £50."
"We were really disappointed definitely overpriced and underwhelmed."
"The £23 lobster was literally two mouthfuls accompanied by fries and a dry prepared salad."
"It is pricey when the overall experience did not meet our expectations."
"They seem a little expensive."
"However £54 for surf and turf was very overpriced considering the size of the portion."