Y Sospan Reviews Summary

Food Quality

Pros:

• "The food we ordered was good and tasty."
• "Chicken stuffed with mozzarella plus the burger was lovely and hot plus cooked to perfection."
• "Both were very good. The only slight change I would do is the tomato 🍅 was not cooked at all."
• "The pulled pork and 3 bean where spot on !!"
• "Top quality food cooked perfectly."
• "Most importantly the food is truly delicious and served in very generous portions."
• "Everything was cooked perfectly. The risotto was creamy and well seasoned and the steak was cooked perfectly with a delicious sauce."

Cons:

• "I was very disappointed by the food, especially considering it wasn’t cheap."
• "The beans were cold and even though I sent them back they weren’t much warmer."
• "Both pita meals were incredibly dry and the lettuce leaves were gritty."
• "Pepercorn sauce just gravy with black pepper. Tasted like bovril!"
• "Ordered veggi lasagne and got a meat lasagne."
• "The bacon was hard and chewy and the sausage was not very tasty."
• "The food was terrible! We ordered nachos with a topping of pulled pork and cheese... Which basically was 5 small pieces of mashed pork."

Service

Pros:

• "Quick service, nice quaint town and we were very happy we stopped by."
• "They ensure they clean every table after every guest as used the table."
• "Service was effecient, portions were very generous with an emphasis on local produce."
• "The restaurant even has service buttons so you don’t have to obnoxiously wave them over when you need something."
• "The staff there are incredibly welcoming and friendly and really do make you feel at home."
• "Staff are pleasant."
• "The staff were friendly, helpful and efficient - happy to serve us outside."

Cons:

• "Service really poor... After 25 minutes of this farse we helped ourselves with menus and even wiped the table as staff treated us like air."
• "Service was slow, no one was around when you needed something, (they weren’t understaffed for the time of day)"
• "Table not wiped over before being seated."
• "The staff member denied access to toilet facilities in order to change my baby giving the reason that they were only for paying customers."
• "How can this guy be a manager with so little customer skills."
• "Waited over an hour for very average pub grub."
• "Tower Restaurant slow service, small dinner portions and wrong orders."

Ambience and Cleanliness

Pros:

• "The place also as a nice feel...we would definitely return."
• "Occasional live music adds to the atmosphere."
• "The atmosphere was fab. Music in the background of local language."
• "Y Sospan is the definition of a great local restaurant. Wonderful welcome and a relaxed ambience in a beautiful old building."
• "It’s gorgeous inside! A courthouse/goal from 1606 beautifully redone!"
• "Lovely quirky surroundings and always full of local people which is a great sign!"
• "Atmosphere was perfect."

Cons:

• "When their bowls of chips came they proceeded to throw them at one another, tomato sauce going every where."
• "The second one came and it was tough, hardly any veg and mash for a high price meal."
• "After no time the room smelt of wet dog."
• "The atmosphere had been good up until the incident."
• "We were made to wait for at least 30 minutes in a corner."
• "The family and I were turned away by a rather matter of fact gentleman with poor English."
• "The place is a shambles... no proper manager... Huge lack of any apologies or help regards a table for us."