Lily-Mai's Reviews Summary

Staff and Service

Pros:

• "Staff were very pleasant upon entering."
• "We were served promptly, and the service was excellent."
• "Effort is made to dress up the food which is nice, servers were friendly and got everything right."
• "The cocktails are also very good, and the view is excellent!"
• "Excellent customer service especially when I was supporting a disabled guy on his holiday."
• "First time visit - omg wow 👌 👏 absolutely 💯 percent impressed not just by prompt efficient service but also by quality and speed of food."
• "Great presentation, I had chicken & bacon mac’n’ cheese which could have been hotter but lovely flavour."
• "Friendly service and staff and clean restaurant and helpful."

Cons:

• "The servers were very polite and friendly, but service was a little slow."
• "Service took some time, we had reservations for 630 and left at 8:15 with no starters."
• "Expected better service. The food was nice, but not amazing."
• "The other girls was not very good at all, please smile and put more effort into your job!!"
• "Waitress not helpful at all. Food was nice but waitress didn't check if food ok during our meal."
• "We asked to be seated by the windows but we were refused as we had a dog."
• "They managed to accommodate us despite being very full. The waitress said there might be a short delay in getting food."
• "Food was absolutely excellent– one of the best meals I've had out ever, frankly."

Food Quality and Taste

Pros:

• "The small potato on the plate was actually cooked really well, and the Pea Puree was fairly average."
• "We ordered sea food platter, steak and ribs and Lilys classic burger and we all enjoyed it!"
• "Place is clean & modern, not swanky or sumptuous, our food was well prepared and good value."
• "The portions are decently sized and tasty, without being too overwhelming."
• "The lasagna was banging."
• "Lovely food, £100 per family of 4 with a few drinks."
• "Fantastic food, chef cooks with passion, great wait staff."
• "Food was better than expected, steaks were so tasty and cooked perfect."

Cons:

• "I had the Sea Bass, which I must say was really disappointing. The fish, and most of the accompanying veg, was very bland."
• "However, there was (again) a lack of flavour that was attempted to be covered up through spice."
• "I'd say that the food felt very much like pub grub with a hat on...a rather expensive hat."
• "The food was nice, but not amazing. A bit overpriced to be honest."
• "I have to say the burger was wonderful. But the alternative to chips was extra salad or coleslaw, neither of which arrived."
• "Had a good meal here, staff were attentive and it had a nice airy feel to the place."
• "Service was very slow and the sides we ordered never arrived even though we enquired about them twice."
• "I ordered the Sea Base. The chorizo was burnt to a crisp."