No.1 Cromer Reviews Summary

Food Quality

Pros:

• "Both meals were so fresh, all you could hear were customers saying how good the food was and they were right."
• "The haddock was simply amazing, and we both thought it was some of the best we had ever had."
• "Crispy batter, fresh fish crunchy chips, rich gravy, great curry sauce."
• "Fish was lovely with white flaking flesh, batter was light and crispy, not in the slightest soggy, accompanied with proper chips."
• "The batter on the haddock was so light, unlike any I've had before."
• "Cod and chips was very tasty, very white fish and just the right level of crispness to the batter."
• "The fish was beautifully cooked and very fresh."

Cons:

• "Not the worst fish and chips but wouldn’t go again nor recommend it. Totally overpriced for what you get."
• "The cod had a very poor taste and texture with a grey colour."
• "Food was mediocre, my daughters burger was too hard to bite in to."
• "The food was poor, greasy and tasteless together with overpricing which made the whole experience poor."
• "The fish was covered in thick batter with a layer of grease underneath and the chips were small, scrappy and very hard."
• "It was the worst meal I've ever tasted. Fish terrible, chips scrappy."
• "The fish was ok, like the proverbial curate's egg, good in parts, but half was thin, just skin."

Service

Pros:

• "Swift service and everything is prepared fresh to order."
• "Staff in the restaurant were very polite and friendly."
• "Staff were friendly and helpful."
• "We were treated extremely well."
• "The staff where polite and the service was on point."
• "Service was excellent and when the food arrived we weren't disappointed."
• "Service was considerate, organised and swift."

Cons:

• "The girls were stood talking rather than clearing tables when there was a queue outside."
• "Shame the service was so bad because the food was delicious."
• "However, what was very concerning was children are treated as second class."
• "Then we sat there for 25mins with empty starters plates and waited another 15mins for the mains."
• "People who'd came in after us were already finishing up and leaving."
• "When server asked at the end of the meal and we told him 'not really, too expensive, not enough food and no real taste to anything'... He just said 'OK' and left..."
• "The service on the other hand was shocking. It took 2 attempts to get the bill and then we got ignored for over 20 minutes trying to pay our bill."

Value

Pros:

• "Value for money."
• "The meals were absolutely delicious, reasonably priced, and well cooked."
• "Portions sizes are generous and the pricing is very good for the quality and service."
• "£3.50 for 3 scoops of ice cream is a good deal compared to other ice cream places in Norfolk which are at least £3.50 for just 2 scoops."
• "Perfect portion and good prices!"
• "Great value for money and a must have if by the sea-side!"
• "Menu prices for starters were £8.50 each, fantastic value for the quality and size of portions."

Cons:

• "Some items had higher than expected prices (cauliflower was £15 and a side of chips were £4)."
• "Food is good but expensive."
• "The disappointment comes from paying £40 for 2 cod and chips, with 2 cokes and a single bread roll and not enjoying it to the point of us leaving half."
• "Nearly £90.00 4 meals, 3 largers and a wine worst meal out In Cromer."
• "The prices here expensive the service so bad."
• "Price is higher than usual but clearly capitalising on the audience and time of year."
• "A little over priced as well."

Ambiance

Pros:

• "View: 10/10 (pier, sea, town)"
• "The view was brilliant. Looking forward to our next visit."
• "With great views across the beach it's a lovely spot for your chip shop favourites."
• "Warm greeting on arrival and we were lucky to get a window table."
• "Nice and spacious, warm and friendly with spectacular views of Cromer pier."
• "Great view if you can get a window table."
• "The view was excellent overlooking the Pier."

Cons:

• "The ventilation in the restaurant could be better. I hated to smell like fish & chips after finishing the meal."
• "However, what was very concerning was children are treated as second class."
• "Upstairs took great pleasure in keeping us waiting to tell us no tables available."
• "As we approached the entrance door there were two members of staff having a cigarette which is not a great advert for the restaurant."
• "No atmosphere in my opinion."
• "Music was loud and akin to being in a bad 90's wedding!!"
• "Whole place needs updating as quite shabby."

Cleanliness

Pros:

• "The restaurant was spotlessly clean and all tables and chairs were cleaned thoroughly before the next guests were allowed to be seated."
• "To finish the service off a visited the bathroom to check standards they had been checked regularly and very very clean the ladies also to a very high standard."
• "Cleanliness: 10/10 (very well maintained all tables cleared as soon as people left and wiped down)."
• "nicely decorated and maintained."
• "nicely spaced restaurant."
• "clean toilets."
• "The restaurant itself has seaviews which I enjoyed."

Cons:

• "Vinegar leaks through the cardboard box all over your clothes and we weren't the only ones, which was a first for us."
• "After ordering we noticed a huge infestation of tiny flies on the windows, then the takeaway boxes and on the counter."
• "First impressions were not good as the floors were slippery as if they were greasy."
• "The floor was very slippy on several places."
• "Don't order till you look around at the cleanliness of a place. 🤢"
• "We waited at the entrance as requested by the sign, there were staff dashing around the restaurant, but we weren't acknowledged for the 5-10 mins that we waited."
• "This time (a takeaway) we ordered 2 mini fish and chips and 2 drinks which was over £17! The food was rubbish and tasted like it had been sat there all day."