Papa's Fish & Chips Reviews Summary

Food Quality

Pros:

• "The portion size is phenomenal and the food tastes great."
• "Both came on a bed of scraps not had them in years I loved the breaded brie it was nice and crispy on the outside and lovely and melty on the inside."
• "Fantastic food lovely staff value for money will definitely be back."
• "Hands down best fish and chips in Blackpool! Fish is so fresh and the batter is to die for!"
• "The food arrived about 15 minutes after the order and it was really nice, medium haddock was ample."
• "Great fish and chips here today. Tasty food and top service."
• "The food was spectacular and the atmosphere was great and the staff were fantastic cheery and served with a smile."
• "The food was amazing and the service 5 star, can't really ask for much better."

Cons:

• "Filthy floor, slow service, gluten free chips inedible, waited 45 mins for 1/5 meals."
• "The tables are dirty, sticking together, the place is very large and there is a huge demand, which makes the service mechanical and rushed."
• "The fish has too much flour, too greasy, the potato looks like it was made yesterday, it's not good!"
• "Yes, the portions are very generous but when it comes to quality I have to admit that I got very disappointed… we truly felt sick for the rest of the day."
• "Just bought fish and chips from this place. The chips were so horrible, the worst chips of my life."
• "The chips were just ok but doesn’t beat the cod 😃"
• "The tables are dirty, the food is average."
• "The fish was flat and waaaay too much batter. The chips were overcooked and I only got a small handful."

Customer Service

Pros:

• "Stuart the General manager was extremely welcoming as was his team were excellent as well."
• "It definitely lives up to the hype. Staff were friendly and helpful nothing was too much."
• "Fabulous fish and chip dinner at Papa’s tonight! Excellent customer service from the one and only Pablo!"
• "Absolutely outstanding evening spent at papa’s. Visiting Blackpool for the weekend. The welcome and service we received was brilliant."
• "My fiancé and I went to Papa's tonight and I have got to say that I've not experienced service like it in years."
• "The staff are really friendly and attentive."
• "Our waiter Paulo was exceptional and key to the great experience."
• "We ordered big papas! The portions were generous, enough for 2 people and everything was served piping hot."

Cons:

• "You get shown to your table then have to order the food at a central bar yourself."
• "The only cutlery that's was available looked used, had to ask for some clean."
• "Overall it was a nice meal but the ordering process was poor on the day."
• "No one seemed to care about my complaint regarding the burnt fish and they gave me a £10 voucher, and told me to come back and try again."
• "The staff seemed to disappear when an order was ready."
• "Filthy venue, 30 min queue to place your order, painfully slow service, missing meals."
• "The proprietors should be arrested for crimes against fish & chips and the hospitality industry."
• "The staff were all Clueless of where tables were and which tables needed what."