Hickory's - Rhos-on-Sea Reviews Summary

Food Quality

Pros:

• "The food is second to none....the staff are always friendly and helpful...and did I mention the food."
• "Food was amazing as always. Steak is always spot on."
• "The food here is great, especially the burgers."
• "The food's generally top-notch."
• "The food here is fantastic."
• "The food was very good. I really recommend the Pecan Texas Pie."
• "Food is lovely and they have a wide range of drinks including cocktails and milkshakes."

Cons:

• "Some of the food was cold and when we asked for it to be reheated it still wasn’t warm enough."
• "Although £20 for the brisket was a little steep, it could have dine with a couple more slices."
• "The ribs portions are now tiny, and taste horrible."
• "The food for me is overpriced, not particularly high quality to reflect the price and the taste is very samey across the menu."
• "The 'headline' of this visit, though, was being served chicken which was so badly cooked that there was blood oozing out of it when it was cut into."
• "The burnt end bites I had were chewy and not cooked right, as they are usually melt in your mouth tender."
• "The meat is flavourless, there is just no taste to the food."

Service

Pros:

• "Staff very friendly and welcoming."
• "Lovely staff, are waitress i think was caled erin, couldnt fault her at all."
• "Staff are all very friendly and smiley, couldn't fault the service."
• "Very friendly staff with fantastic 'can do attitude'."
• "Staff were very attentive and friendly."
• "Friendly and efficient staff."
• "The staff helpful and friendly, the service fast, love the vibe and music of the place."

Cons:

• "Most of the staff are great, but the hostess on the door is always a little unfriendly, a blond lady."
• "Had to wait for cutlery and sauces long after the food arrived."
• "They seemed to allow e-cigarettes. There was a man smoking in full view."
• "Booked a table phoned because running late, no problem they held table for 15min then taxi was late so I phoned again but they decided to give table away."
• "Customer service was below average on a quiet Sunday evening."
• "The waiter was very rude, I asked for salt, and he basically dashed on the table."
• "Food was pretty good as usual but the service left a lot to be desired."

Atmosphere & Ambience

Pros:

• "Great atmosphere - especially the seating around the hot plate area."
• "It's pricey but the food and staff and brilliant atmosphere are well worth it."
• "Ambience was also very lively, indoor or outdoors."
• "Decor is pleasant and the ambiance is cracking - especially on a Friday night."
• "The exterior is genuinely lovely, all lit up and set perfectly."
• "Great environment, but the building was lacking in accessibility."
• "The atmosphere is also really nice, a nicely decorated place."

Cons:

• "We arrived mid afternoon on a Friday, hence a bit quiet and lacking atmosphere."
• "All the servers seemed to do was hug each other, even the chef on the pass was hugging different servers."
• "Shame about the local idiots that weren't dealt with."
• "The background music was too loud to even have a conversation across the table."
• "From an autistic point of view it's rather overwhelming, with loud music, very busy, and lots of noise."
• "Food is good, atmosphere is horrendous. I like music as much as the next person, but I really dislike having conversation being drowned out by ridiculously loud music."
• "It was actually really bad service and really bad experience."

Value for Money

Pros:

• "Alittle bit expensive but soooo soooo worth every penny."
• "However, the price is worth it."
• "Reasonable prices with service charge included, which wasn't a problem."
• "The platter for two is great value and could probably serve three."
• "Always great food, great service and I'd say about average/moderate food prices."
• "We thought the food portions were very generous and the price very reasonable."
• "The bill at the end wasn't what I expected. Cheaper than I thought."

Cons:

• "It lost a star because they force you to tip. The food is really expensive as it is but forcing you to tip on top of that!"
• "Prices a bit on the high side, portions a bit on the small side."
• "It's also quiet expensive."
• "The American beers aren't to my taste."
• "The half rack of ribs was definitely over priced for the size it was was four bones cut in half so in theory it was 1/4 rack."
• "The price I thought was extortionate, £45 for 2 appetizers and a dessert and 2 coke."
• "Very, very expensive for food AND drinks - £4.55 a pint and £15 for a burger."