Pitmaster Reviews Summary

Quality of Meat

Pros:

• "It was the first of its kind, and it's still the best. 16 hour smoked brisket of the highest quality."
• "I had a beef rib, it was perfectly cooked. Delicate, well-seasoned meat, I have nothing to complain about."
• "The best smoked meat you will find in UK. The meat (both brisket and ribs) are very flavourful, fall off the bones and very tender."
• "Greeted by the main man and other friendly staff. Ordered the brisket and a beef rib (8 hour slow smoked) and I can confirm as a BBQ enthusiast this is authentic."
• "Amazing food generous portion sizes and great customer service best pulled beef I’ve had definitely recommend to anyone in the wilmslow road area."
• "Authentic American style smokehouse. The ribs were perfectly tender and flavourful."
• "The food is absolutely amazing!! The loaded fries were perfect with the pulled brisket on top and the peppercorn sauce was delicious."
• "The brisket cheese melt and brisket peppercorn are a must try. The brisket itself is so moist and tender."

Cons:

• "Really surprised at the size of this burger for £12. If the taste blew me away I wouldn't mind paying that much, but the burger was just OK."
• "Value for money not there for me (maybe I should have chosen something else)."
• "Sadly i was very disappointed, not sure if i was expecting more based on the reviews or people have bad taste in manchester.. for £18 a burger i was expecting flavour."
• "Just spent £50plus on 350g of briskets that arrived cold. The burger is raw and since I don't eat raw meat, I had to throw it away."
• "Got 2 burgers as take out. Brisket melt was just ok but my review is mainly to do with the cool ranch burger. Absolutely disgusting. Completely raw on the inside."
• "Cracking brisket restaurant. Meltingly tender, proper slow cooked beef ribs and sliced and pulled brisket, served fast food style but cooked low and slow."
• "The ribs were good not the best, the burger and loaded fries were pretty average."
• "The brisket burgers are a must try however the star of the evening for us was the slow cooked beef ribs absolutely mouthwatering, slow cooked and seasoned to perfection."

Service and Atmosphere

Pros:

• "The service is excellent, with comfortable seating, great ambiance, and even a place to wash your hands."
• "Was very quiet when I went so got served fast. Service was good no issues."
• "Greeted by the main man and other friendly staff. Made to feel welcome and comfortable."
• "The service was absolutely amazing. The staff was friendly, knowledgeable, and incredibly attentive."
• "Drove from Birmingham to try Pitmaster which was 2 hours and 10mins. It was definitely worth the drive."
• "The service we received was so amazing and we will definitely be back again. They made us feel welcomed and gave us an amazing experience."
• "The service was great! Everyone working respected us and set a very welcoming environment."
• "Excellent service with friendly staff. Lively atmosphere. No long waits. Food was amazing."

Cons:

• "It open at 11am on the weekends for breakfast and not at 3pm advertised on the business door."
• "The ribs were good not the best, the burger and loaded fries were pretty average. Bottom less drinks were good. Table was dirty, had to get napkins and cutlery ourself, 50£ for a meal for 2 not worth it."
• "Service non existent, waiter bought food to the table that’s all! Food - tasty however small portions and extortionate for the portions sizes… we had one burger which was demolished in three bites, one loaded fries no meat, and one pulled beef loaded fries almost £40."
• "We had the pitmaster special burger that was unbelievably good with some fries and drinks. I must say that food is amazing and it's all Halal. The only downside is the service as it took them 45min to serve us our food, so if you are starving, you're better off trying something else."
• "Honestly speaking, from a customer perspective there was no customer journey. I came in saw a queue at the till and people sitting at tables, it was not clear if you needed someone to seat you or if you could get a table yourself."
• "Service was good, was served by a very accommodating well spoken gentleman. Clean shop and well planned seating. Food didn’t take long to come out and was fresh. Brisket loaded fries were a good recommendation and the ribs were extremely soft, melting in the mouth and easy to eat. Prices were a bit high but in the current climate it’s understandable, also bearing in mind the effort that went into slow cooking it I felt the price was justified."
• "Food was well looked, service was quick, seating were nicely designed but after all of this there’s this one thing I would like to add which I noticed during my visit n that was the Smell of raw meat, it was well cooked but still stinks like uncooked, need more ingredients to kill the smell n I would not spend money where I don’t get satisfactory meal 🍱"
• "Came up north to see some mates and had this place recommended by them. The food was INCREDIBLE!!! By far the best brisket and ribs I have ever eaten and the burger was amazing! The service was top notch and friendly. Will deffo be back next time in in Manchester."