Address: 463 Promenade, South Shore, Blackpool, FY4 1AR, United Kingdom
Phone: +441253342910
Rating: 4.7
based on 313 reviews.
Service
Pros:
"Nothing was too much for the staff who was just brilliant."
"The service was amazing."
"Staff was fantastic with our 8yr old, too."
"The service was fast with very happy and brilliant staff."
"The staff couldn't do enough for us, they were very informative and knowledgeable when we were choosing from the menu."
"Staff were super friendly and service was quick."
"The staff were very friendly and approachable."
Cons:
"Felt very uncomfortable as we were sat with someone almost on top of us as well which made it feel very squished."
"Please AVOID if you have been before and enjoyed the great service!! Visited tonight, table for 5, booked the restaurant but was told on arrival, 'aww honey there’s just no space in the restaurant we’re too busy!'"
"The music was too loud for my autistic ears so if you want to go somewhere for a quiet meal, this place is not for you."
"We had a long wait because we got forgotten about in the mad rush 😳."
"There was 2 drinks added that were not ours, and I paid cash, I gave a £5 tip, but still I realised afterwards that I was £10 short changed on a £75 Bill."
"The service was not good. Whilst I appreciate they were two staff down I feel as though had they limited the constant stream of new tables arriving, it would have been better to limit the amount of customers."
"Had to ask twice and wait 5-10 minutes for the sauce we had ordered with our steaks."
Food Quality
Pros:
"Fillet steak, medium rare just melted in the mouth."
"The steak was of the highest standard and cooked to perfection."
"The chicken supreme was one of the best tasting dishes I have ever eaten."
"They were all freshly cooked and were absolutely delicious."
"The steak really did melt in your mouth."
"Food was delicious and plentiful."
"Absolutely fantastic food, I had the sirloin /fillet and was perfect the sides starters also fantastic."
Cons:
"The actual meat of the burger seemed slightly overdone."
"The oink burger was tasteless."
"The kids steak to be well done and it was still very pink! More like medium-rare."
"The steak included quite a lot of gristle."
"The meat lacked any taste and was really dry."
"The burger was so dry. The steak pie was really watery."
"However two steaks were well done when ordered as medium."
Ambiance
Pros:
"The restaurant is clean and well decorated and has a really nice ambience."
"The inside is a little gem, brilliant atmosphere!"
"Sat upstairs with doors open overlooking the sea wonderful ambiance."
"The place itself has a lovely chilled atmosphere and the staff were friendly and amazing customer service."
"The atmosphere in the restaurant was great too, busy, a little short staffed but the staff were doing a great job looking after everyone."
"The views are stunning, you could be abroad."
"The sitting area outside was perfect for the lovely sunny day with a beautiful view to the sea."
Cons:
"One doorway not wheelchair accessible."
"The places being so close together ruined it for me as I’m a larger lady."
"The music was too loud for a restaurant."
"Disappointed felt like a cafe not a restaurant."
"It was thunder storming and it started to rain in so we had to move tables and then the electrics went which spoilt the atmosphere somewhat."
"The main problem was be careful if you sit near the door as the restaurant is on the sea front so wind can be a bit cold."
"The only down side is they have no down stairs toilets, we took my mum whos in a wheelchair and they have no disabled toilets so I had to take to mc Donald's and use theirs."
Value
Pros:
"Prices extremely reasonable, real value for money."
"For me this was excellent value for money."
"Very reasonably priced too."
"The food was quite nice though👌and surprisingly cost less than what we had expected for a steak 🥩 dish so that was a bonus 😋 x."
"Very reasonably priced, will definitely visit again when in Blackpool."
"Very reasonably priced, would definitely return here next time we are in Blackpool."
"Great meal at a 'get what you pay for' sort of price."
Cons:
"For £16 this should have been a lot better."
"Also, we ordered a side of a king prawn skewer for £7, and it was literally 3 tiny prawns on a single skewer."
"House wine heavy at £20."
"The truffle fries had no truffle flavour whatsoever just regular fries with a little Parmesan and chives on top."
"It’s a shame the waiters leave you dying of thirst throughout your stay, I waited over 20 minutes for my first drink."
"Not the cheapest, but absolutely worth your money."
"They could only offer a dessert OR drink...bad policy! Should have offered another choice of dinner or no payment."