Miller & Carter Bournemouth Reviews Summary

Food Quality

Pros:

• "My lamb rump was cooked very nicely."
• "The food and drink is great, and of course the steak is, as you can imagine, cooked to perfection."
• "I got the 7oz rump steak experience (medium) and it was cooked to absolute perfection."
• "The Spinach & Camembert Wellington... was filled perfectly and came with perfectly cooked vegetables."
• "Steak was cooked perfectly and the quantity of food was amazing value for money."
• "Everything came out quickly and perfectly cooked."
• "Steaks were cooked to perfection."
• "Fantastic meal and great service, made even more enjoyable because of our friendly server Kiri."

Cons:

• "The 7oz rump was 30% fat, 70% actual meat."
• "Certainly not 'Masters of Steak' unable to cook a 'Black & Blue' 12oz Ribeye."
• "Our Nibbles and Starters were all good; however, we had the steaks overcooked."
• "The 7oz rump was cold the chips were stone cold."
• "The vegetable were rock had the turkey and potatoes were covered in grease."
• "Our starters and steaks were very good but with service without quality."
• "We ordered four bottles of red wine which were all out of stock."
• "Ordered four steaks which eventually came out cold and returned them because of it."

Service

Pros:

• "Jill always came up to us very eager to help and serve."
• "The very polite waitress offered to get fresh but I declined."
• "The staff are well trained in the menu and how the meat is cooked and prepared."
• "As usual, Andreea's service was exceptional at Miller & Carter Bournemouth."
• "Our waiter was a lovely man, very knowledgeable and entertaining."
• "Silvester was our server and he did an amazing job accommodating us with everything that we need."
• "The atmosphere was very good. Service was very attentive."
• "Warm and welcoming staff and quick service times too."

Cons:

• "Service was a bit slow, but to be fair it got quite busy in the time I was sat."
• "Just so awful, the waiter was so rude."
• "The service was the let down, the waitress wasn’t very nice, she was quite rude."
• "Service was ok-ish but the worst part of our experience was the quality of the starters we ordered."
• "The waitress was really rude because we asked to have separate bills for each person on the table."
• "Unfortunately I have decided to post my first review after the service here was the worst I’ve ever seen."
• "Service was ok, but every staff member and managers were waiting on the kitchen side for the food to come out."
• "Slightly disappointing. Ordered four bottles of red wine which were all out of stock."

Ambience & Cleanliness

Pros:

• "The restaurant is lovely inside, staff very friendly."
• "The environment is good with split level seating."
• "The atmosphere was very good. Service was very attentive."
• "Fantastic food and service - one of the best meals I've ever had."
• "Warm and welcoming staff and quick service times too, it is a premium price compared to some but you get the premium service and food as a result."

Cons:

• "It was a better experience than some of the other MCs, but the only let down was how slow it was and how unnecessarily vocal and immature the chefs sounded."
• "Table wasn't ready when we arrived. Our canapés and starter were lovely. I am the least fussy person when it comes to food but the main was inedible."
• "The youth menu is really for toddlers. We had 2 x 13 year olds and they ordered from this menu. Smallest burger I have ever seen!"
• "The ladies toilets need fixing as they all look in order but after checking it was because the door were broken and unable to be locked."
• "Not sure how a restaurant can charge full wack when the facilities are out of order and you have to go to another restaurant to use their ones."