Miller & Carter Grimsby Reviews Summary

Food Quality

Pros:

• "The food was delicious."
• "Absolutely perfect food and service."
• "The food was delicious, cooked to perfection and served very promptly for such a large order."
• "Best stake I've had in a while."
• "Beautiful food."
• "Food as always cooked to perfection and personal preference, staff lovely."
• "The food was amazing as per and the service from Vicky was exceptional."

Cons:

• "The bread for the pate was stale and the prawns were cold and over cooked with a rubbery consistency."
• "Seafood slightly overcooked."
• "Burger was too mushy and sloppy, chips where just standard aldi chips etc."
• "Food not bad, but can't see how worth that amount of money."
• "Chipotle chicken came missing the sweet sticky glaze. Very bland and tasteless."
• "Bordelaise sauce was disgusting and the red wine had not been cooked out enough so tasted more like vinegar."
• "The dark nachos were hard like stone and taste was as cardboard."

Service

Pros:

• "Very nice environment and staff were all great."
• "Just really excellent customer service!"
• "Kate our waitress was fantastic."
• "Amazing staff who went out of their way to make me smile."
• "Service was friendly, accommodating & prompt (Ricky)."
• "Taylor was amazing, extremely knowledgeable when it came to the menu."
• "Our server Clare working so professionally, quickly and efficiently is a breath of fresh air."

Cons:

• "I do not like to feel pressured into leaving a tip. During the card payment process there is no option to opt out of including a tip."
• "Waiting ages to be served between courses."
• "The service wasn't satisfactory, food being passed over each other, we waited 30 minutes for our second round of drinks as they didn't get rang through."
• "It took 4 attempts to get right and the lady serving was quite condescending while dealing with the error(s)."
• "Service was not that good though. We were asked how starters were, but not during mains or sweets."
• "There was a change over of waiting staff during my meal and the new waiting staff were not attentive and caring."
• "The service did not live up to expectations. Had to ask twice for our initial drinks order they arrived after 20 mins."

Ambiance

Pros:

• "The lighting is very dark which makes it feel like your not in a packed restaurant which is lovely."
• "Lovely clean & modern surroundings."
• "Pleasant surroundings but freezing and extremely dark table."
• "Restaurant looks lovely."
• "They even allowed us to go in earlier with 20 min before our booking time."
• "The atmosphere too was wonderful."
• "Ambiance = buzzing."

Cons:

• "But 15 minutes later there was a big table with 10 people next to us."
• "I don’t want to be surrounded by people wearing scruffy jeans, trainers and baseball caps when I am paying upwards of £80 for our meals."
• "Good food served in a poor atmosphere."
• "Just a shame about a child screaming all throughout the meal."
• "Was seated opposite the toilet door."
• "Occasionally at the HWH seating can be near the pool table end of the restaurant, and having to listen to the local patrons swearing and carousing is rather off putting."
• "The only thing we would draw your attention to is the ambient lighting at the table which we found to be just a little too low making reading menus a little difficult."

Value

Pros:

• "You do get what you pay for and it was made special."
• "The food it's self was the most tasty and well cooked meal we have eaten for a long time, anywhere."
• "The food is really well cooked, very fresh and presented really nice."
• "The surroundings are classy, you get what you pay for and this was fantastic value for money."
• "Unbeatable value for money."
• "Menu is great lots of choice at different price points so certainly something for everyone :)"
• "The food was gorgeous and brought out in timely manor."