Address: Church House, Blackfriars Rd, Newcastle-under-Lyme, Newcastle ST5 2ED, United Kingdom
Phone: +441782711191
Rating: 4.9
based on 158 reviews.
Staff and Service
Pros:
"Dr Kammouh always explains everything thoroughly and provides lots of advice and exercises to improve and maintain my condition."
"Always greeted with a smile from Emma/Maggie on reception."
"Dr Mohamad Kammouh is very thorough and explains every step of the way making you feel at ease and is highly professional."
"Every member of staff are extremely welcoming, kind and professional."
"Jordan provides outstanding service on every visit."
"The staff are friendly and welcoming."
"The team are very professional, friendly and go above and beyond to assist you on your road to recovery."
Cons:
"They will claim they will treat your whole spine when you really don't need it it's just to take your money."
"Nee'ma the manager is rude, abrupt and completely lacking in empathy."
"There are no designated disabled parking bays."
Facility and Accessibility
Pros:
"From the moment I walked in from the staff on the desk it was a lovely atmosphere."
"The practice is easy to access, is impeccably clean and all the staff inside are so friendly."
"The chiropractors inside is always very clean and fresh smelling."
"The clinic is thoroughly clean and follows Covid-19 safety guidelines meticulously which is extremely reassuring."
"The clinic location is very good and has parking space."
"The venue is beautiful and so calming."
"It is a very well run practice with cleanliness and social distancing the top priority at the moment."
Cons:
"While there are a number of treatments available not all are on the ground floor."
"There is also a step and quite heavy glass door to push/pull open."
"The only thing I have noticed though is the carpark often gets busy near the front of the building, as parking is first come first serve."
Treatment and Results
Pros:
"After only my second appointment at the Clinic the pain had almost gone."
"The results were noticeable after the first session."
"Dr Finn was very helpful, understanding and methodical in doing his very best to get me back up and running and back pain free as quick as possible."
"After several months of treatment I rarely have back pain."
"I am able to pick up my daughters, bend down easily and do the gardening."
"After a detailed assessment and some painless treatment, I actually walked normally out of the clinic with very minor pain."
"After two weeks of treatment I was finally able to get out of bed in the morning pain free."
Cons:
"Pain in back, neck and hips worse on the day and next day after the examining and prodding of vulnerable areas."
"I wish I hadn't stepped foot in this clinic because after having a few treatments my pain has now come back and I also have new neck pain."
"I came here with no pain just some tingling when I exercised... after having a few treatments my pain has now come back and I also have new neck pain."
Overall Experience
Pros:
"We would both have no hesitation in recommending the clinic."
"Would highly recommend this clinic."
"Overall highly recommended establishment."
"I really would recommend Newcastle Chiropractic Clinic to anyone to try."
"I would recommend this clinic."
"I would recommend Newcastle Chiropractic Clinic to anyone and everyone."
"Would highly recommend the practice!"
Cons:
"They have refused to refund me and not even given me back my deposit despite my cancelling my appointment within 24 hours."