Newcastle Chiropractic Clinic Reviews Summary

Staff and Service

Pros:

• "Dr Kammouh always explains everything thoroughly and provides lots of advice and exercises to improve and maintain my condition."
• "Always greeted with a smile from Emma/Maggie on reception."
• "Dr Mohamad Kammouh is very thorough and explains every step of the way making you feel at ease and is highly professional."
• "Every member of staff are extremely welcoming, kind and professional."
• "Jordan provides outstanding service on every visit."
• "The staff are friendly and welcoming."
• "The team are very professional, friendly and go above and beyond to assist you on your road to recovery."

Cons:

• "They will claim they will treat your whole spine when you really don't need it it's just to take your money."
• "Nee'ma the manager is rude, abrupt and completely lacking in empathy."
• "There are no designated disabled parking bays."

Facility and Accessibility

Pros:

• "From the moment I walked in from the staff on the desk it was a lovely atmosphere."
• "The practice is easy to access, is impeccably clean and all the staff inside are so friendly."
• "The chiropractors inside is always very clean and fresh smelling."
• "The clinic is thoroughly clean and follows Covid-19 safety guidelines meticulously which is extremely reassuring."
• "The clinic location is very good and has parking space."
• "The venue is beautiful and so calming."
• "It is a very well run practice with cleanliness and social distancing the top priority at the moment."

Cons:

• "While there are a number of treatments available not all are on the ground floor."
• "There is also a step and quite heavy glass door to push/pull open."
• "The only thing I have noticed though is the carpark often gets busy near the front of the building, as parking is first come first serve."

Treatment and Results

Pros:

• "After only my second appointment at the Clinic the pain had almost gone."
• "The results were noticeable after the first session."
• "Dr Finn was very helpful, understanding and methodical in doing his very best to get me back up and running and back pain free as quick as possible."
• "After several months of treatment I rarely have back pain."
• "I am able to pick up my daughters, bend down easily and do the gardening."
• "After a detailed assessment and some painless treatment, I actually walked normally out of the clinic with very minor pain."
• "After two weeks of treatment I was finally able to get out of bed in the morning pain free."

Cons:

• "Pain in back, neck and hips worse on the day and next day after the examining and prodding of vulnerable areas."
• "I wish I hadn't stepped foot in this clinic because after having a few treatments my pain has now come back and I also have new neck pain."
• "I came here with no pain just some tingling when I exercised... after having a few treatments my pain has now come back and I also have new neck pain."

Overall Experience

Pros:

• "We would both have no hesitation in recommending the clinic."
• "Would highly recommend this clinic."
• "Overall highly recommended establishment."
• "I really would recommend Newcastle Chiropractic Clinic to anyone to try."
• "I would recommend this clinic."
• "I would recommend Newcastle Chiropractic Clinic to anyone and everyone."
• "Would highly recommend the practice!"

Cons:

• "They have refused to refund me and not even given me back my deposit despite my cancelling my appointment within 24 hours."