The Windwhistle Inn Reviews Summary

Service

Pros:

• "Staff were uniformly pleasant and very helpful, doing all they could to make one's experience enjoyable."
• "The staff made us feel very welcome, they greeted us with a smile and nothing was too much trouble for them."
• "Staff friendly and helpful."
• "Hygiene was excellent."
• "The food was really good, and the chef at the service area was really helpful and welcoming."
• "From the word go the staff were friendly and helpful."
• "Excellent fast service, lovely friendly staff, who truly value their customers."

Cons:

• "Appalling experience! No welcome. 40 minute wait for a staff member to approach the table."
• "Customer service was poor, no smiles or pleasantries, no one cared to ask how our meal was… which was awful anyway!"
• "No one offered any menus or take a drinks order, so we got our own drinks."
• "The staff member who served us was certainly lacking enthusiasm."
• "Waiter didn't seem bothered that we wasn't impressed."
• "Unfriendly atmosphere from a man who looked like the manager."
• "Rude, surly staff - unable to offer a please or thank-you."

Food Quality

Pros:

• "We had a lovely meal of fish and chips and curry. Food was well presented and hot."
• "Drinks not overpriced I found them fair especially given the location."
• "Good and reasonably priced pub lunch food and beverages."
• "The food was great. Good quality and very well priced."
• "Their burgers are lovely and tasty Also the carvery is mouth watering."
• "The food was really tasty, meats were tender and it was all cooked beautifully."
• "Fish and chips, large and small, excellent."

Cons:

• "Awful dirty and overpriced."
• "The scampi didn’t have any flavour whatsoever and the pizza was very dry."
• "Such a shame chips were awful yesterday complete waste of money having to pay extra to have with my burger."
• "The burgers were mushy cheap frozen patties like you'd expect at a fairground kiosk."
• "The food was poor - we had carvery and everything from the meat to the veg was a big let down."
• "Atmosphere was awful. Miserable staff. Horrible and burnt food."
• "Extremely overpriced for burnt, dull food."

Ambiance & Cleanliness

Pros:

• "Lovely country pub with fantastic views from the large garden."
• "Nice place great outside space, little dark inside but nice."
• "Amazing beer garden with a newly built play area and 2 open fields, lots of outside and inside seating."
• "Stunning views from garden."
• "Very nice pub with excellent large garden areas with plenty of shade if needed."
• "The place was clean and tidy, congratulations to the new owners on doing a great job there."
• "Lovely scenery."

Cons:

• "All hand washing facilities in gents were Empty."
• "It wasn't a very welcoming place and looks like it could use a big clean and refurbishment."
• "The carpets where filthy and the decor was quite depressingly dull an dirty."
• "The interior was tied and in need of some attention it had a peculiar smell about it also inside around the bar area."
• "Very cold, very grim and used as a store room."
• "The floor was covered in food from lunchtime."
• "It is the most tatty place you could ever imagine. The carpets were threadbare and filthy, tables sticky and seats very uncomfortable."

Value for Money

Pros:

• "Drinks not overpriced I found them fair especially given the location."
• "Good and reasonably priced pub lunch food and beverages."
• "The food is great value for money."
• "Really good value too."
• "Friday night 2 steaks for £30 was really nice food, included steak, chips, salad, tomato and mushrooms with a side Included so had Stilton sauce, it was all delicious and well cooked, will definitely return."
• "Can really recommend this pub for it's food."
• "Excellent Sunday carvery... Very generous helping of meat too."

Cons:

• "Lot of money for a bad meal."
• "The burger cost over £6 alone - chips were not included."
• "They then waited 45 mins for our food... At a cost of £19.99 each extremely expensive and poor value."
• "Overpriced and plain and burnt."
• "Food was good but very expensive for what you get."
• "Overall, it was overpriced and the food was completely unpleasant, a real shame."
• "All in all I came away thinking I'd wasted £60."

Accessibility

Pros:

• "A tardis like pub as its bigger on the inside than you might think."
• "The venue itself was really good. With a traditional pub at the front (with a roaring log fire), and an extension at the back for additional tables."
• "We sat outside in the summer (June) and had dinner and drinks. Plenty of outside table and chairs."

Cons:

• "Demerit though because wheelchair access is difficult through doors with ridged door stops."
• "Don’t believe the website blurb about the historic building. Horrible scruffy souless pub with no atmosphere."
• "The place lacked any atmosphere."
• "The table was a joke, situated right at the entrance of the inn and at the end of the line for the carvery. Busy and cramped."
• "It is the most tatty place you could ever imagine. The carpets were threadbare and filthy, tables sticky and seats very uncomfortable."