Miller & Carter Poole Reviews Summary

Customer Service

Pros:

• "Ellis, our server was a great laugh and so friendly!"
• "Waiting staff very welcoming and cheery as usual."
• "Vicki was our server and she was just absolutely fantastic."
• "The waiting staff are just awesome, they must train them really well or something."
• "Our server Aaron was brilliant, he catered for our every need and fussy requirements."
• "Chloe served us; we were celebrating our daughter's birthday. Chloe was excellent!"
• "Our server Chris was great. Personable, funny and efficient."
• "Service was among the best I've ever had."

Cons:

• "The staff we're lovely super efficient to the point it was became irritating almost, we felt hassled."
• "Service was good, and your greeter polite. Were not sure if you were short staffed that night, but we feel your staff were stretched."
• "The service was great but took a little while. Our server was running around like crazy in his section."
• "Service was good. Steaks were cooked well but the wrong steak was given to the wrong person."

Food Quality

Pros:

• "Just had a fantastic Saturday afternoon lunch, everything was wonderfully delicious and perfectly cooked."
• "The food was absolutely stunning, could not fault the food."
• "My fillet steak was so soft I really liked it!"
• "A steak experience. I ordered the Fillet Mignon rare, with beef lard sauce, blue cheese lettuce wedge and seasoned fries."
• "Tommy was very attentive. Could not fault the food, the service and the atmosphere."
• "The steak was cooked to perfection and melted in the mouth!"
• "We had such a lovely evening. Vicki our waitress was very attentive, made great suggestions and was lovely and bubbly."
• "Warm and cosy with staff who go over and above to welcome you and make sure you enjoy yourself."

Cons:

• "Steak always seems to be less done than you ask for. Found my fillet too rare, more like blue!"
• "Nice! but one excellent starter doesn't make a great meal! The other was decidedly average."
• "Food was great with a nice presentation, but not the best from what they've made before."
• "The lobster tails is too salty for me so I paired it with tomatoes when eating to balance the flavour."