Palms Of Goa Reviews Summary

Category: Indian restaurant London

Address: 12 Charlotte St., London, W1T 2LU, United Kingdom

Phone: +442076361668

Rating: 4.5
based on 186 reviews.

Food Quality

Pros:

  • "A proper vindaloo made with palm vinegar in the traditional Goan way."
  • "Green fish curry reminded me of how my mom makes curry back home in India."
  • "The butter chicken, goan chicken curry with the lemon rice was delicious and authentic."
  • "The chicken in the chicken tiki masala and butter chicken plates was wonderfully cooked with a slight smokiness from the tandoor oven."
  • "Delicious Goan fare in the heart of busy SOHO. Sampled the Fish Thali which came with hearty portions and the flavours hit the spot!"
  • "The food here is amazingly delicious and healthy, natural taste yummy, it’s a must try."
  • "The food was outstanding. So delicious in fact that we promptly reordered another dish of the chicken."

Cons:

  • "The food was bland and tasteless. Even the vindaloo needed seasoning!!"
  • "Do not come here for goan food."
  • "This is Indian food, not authentic goanese food, despite the name."
  • "I left most of my Goan Hara Fish Curry and Lemon Rice. The owner didn't ask why or if everything was ok."
  • "Over priced for tasteless food and poor hospitality!!! Save your money guys!!"
  • "The food was really disappointing. Mediocre food from the vegetarian korma, to the lamb, chickpea dishes, nan bread, rice, even the papadoums!"
  • "The food is not good. We ordered Paneer pakora and Onion Bhajia for starters which were ok but the main course was terrible."

Service

Pros:

  • "Excellent and Friendly Service, Clean Restaurant and great atmosphere!"
  • "The service was very friendly and the prices are very reasonable."
  • "We also felt very cared for by the warm reception of the staff."
  • "Eugene was excellent at reassuring us regarding gluten free care & very patient while we made up our minds."
  • "Thank you Uncle Eugene and team for accommodating our last minute order even after the kitchen is almost closed."
  • "Service was quick and friendly. This place is a gem in the heart of a busy area and should not be overlooked."
  • "Staff were amazing quite attentive."

Cons:

  • "On top of that, they rushed us in a not-too-nice way to leave the table because they had other people to sit."
  • "The staff seems generally nice but they have so many tables to serve that they seem always in a rush and we felt rushed as well."
  • "We were moved (I mean the tables were moved with our plates on it) during the eating of our meal to accommodate a large party of people."
  • "The waiters were clearly short staffed - our water didn't come until 25 minutes."
  • "We found one of the waiter very unfriendly towards us."
  • "One of the staff member was quite rude too."
  • "Also took 50 mins to serve."

Ambience & Location

Pros:

  • "Although the restaurant was a bit cramped, it definitely kept me warm for the holidays."
  • "Nice Food, especially the lychee Lamb Curry a must try in the vibrant atmosphere of central London."
  • "Buzzing little spot on Charlotte street. It has a great vibrant atmosphere."
  • "It’s nestled in the super hip and trendy Fitzrovia district."
  • "Charlotte Street is a wonderful place to dine. The sidewalk tables where we ate had enough distance and the traffic was quiet even on a Saturday night."
  • "In a great location."
  • "The restaurant was really clean and the environment was nice and calm."

Cons:

  • "The place, while not that small, can be a bit tight."
  • "The place is small and very crowded and noisy."
  • "The place is poorly decorated, not very welcoming."
  • "The atmosphere is a little loud when it is busy, but still fine for conversation."
  • "Not so clean as glasses came with some smell in it."
  • "The place has a simple vibe, could use a tad more pizzazz maybe, but the service was on point."
  • "Its a relatively small dining area here but there’s plenty of staff for the number of tables and everyone is friendly. The size makes it cosy and fairly intimate though despite the somewhat basic setting of the tables and decor."

Value

Pros:

  • "Been a customer for 20+ years. Still has great fixed price lunch options for carnivores and vegetarians."
  • "Very good prices for Central London."
  • "Inexpensive, as a lot of Charlotte street is."
  • "Great little Indian restaurant on Charlotte Street, their lunch specials are massive portions and the manager is lovely."
  • "Great quality for a good price."
  • "The value for money I can’t get over!!!"
  • "A nice price/performance ratio."

Cons:

  • "I think somewhat overpriced - £19 for a veggie thali plus service charge is on the steeper side."
  • "Terrible terrible experience -wouldn't recommend to anyone."
  • "Good spot for decent Indian fare (though it’s a bit expensive for what it is)."
  • "The food portions were small and there was nothing on the menu to show it was an authentic Goan restaurant."
  • "First thing first this is not goan restaurant… yea they have goan curries as well in menu."
  • "Poor representation of Goan food, it was good when it first opened but for many years there hasn't been Goan chef working there."
  • "This is not an authentic Goan restaurant."

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