Address: 117 Tottenham Ct Rd, London, W1T 5AL, United Kingdom
Phone: +442035976277
Rating: 4.4
based on 261 reviews.
Burger Quality
Pros:
"The burger is always juicy and delicious."
"Simple and delicious, best touch was the red onion relish, it adds a sweetness to the burger."
"These guys know how to burger."
"The honest burger has a great balance of sweetness of caramelised onion and cheddar cheese which is wonderful."
"Amazing burgers! One of the best I tried."
"The burger itself was well cooked and still pink."
"The burger was meaty, cooked to order and tasted fantastic."
Cons:
"It's just a burger: speed up guys!"
"Wanted to like it, but very average, poor service, we we’re told items were out of stock when they clearly weren’t."
"I feel like the burgers are only mediocre and quite pricey for its quality."
"The burger cooked well but not as juicy as burgers from other, similar chains."
"These burgers were good, but not that juicy compared to the other Burger joint that I had tried."
"The burgers were okay, properly cooked - medium rather than well done."
"The burgers are very tasty but a bit on the sloppy side for my taste."
Service
Pros:
"The staff are absolutely incredible and the gluten free selection is incredible."
"Manager serving us was very attentive and knew exactly what ingredients were in the burgers to help me choose something allergen free."
"The service was impeccable—friendly staff and prompt attention."
"Service is friendly and informal with attentive young staff."
"The staff was very kind and friendly, and attentive."
"Had a fantastic welcome by the waitress (she was lovely throughout)."
"First time I have been to this branch and the staff are unbelievable, they were super friendly and so efficient."
Cons:
"Service was slow, some kind of issue with the chips!?"
"It was really really awful service."
"Had to ask for water, cutlery and sauce as this wasn’t forthcoming from the waiting staff."
"However, I did not enjoy the mint lemonade since it lack of sweetness."
"The staff seemed to be working hard to please a small range of loyal clientele, but left me in a corner."
"The person next to me waited 15 minutes for chicken burger only to be told sorry as the burger was burnt and when it then arrived the chicken was overcooked and dry."
"Service was alright, but can be lacking when the restaurant is busy."
Value
Pros:
"It's also very very cheap, you'll likely spend less than £15pp."
"I came with my boyfriend and we got a £15 student meal (2 burgers, 2 fries, 2 drinks)."
"They offer filtred water, as much as you wish, for only £1!"
"And it is a good value for London price levels."
"The food was absolutely amazing, a wide variety of burgers to choose from and at very reasonable prices."
"Really good value, tasty burgers and fries."
"The prices are reasonable for the location."
Cons:
"No student discounts on a Friday but that's understandable during peak times."
"Prices are a bit expensive, but not that much when compared to other offers in town."
"Like everything in London, it was a bit pricier than you'd expect."
"The price? Not so 'honest'. Its £13 for that burger (chips are included) and another £2 for a can of coke with a straw in it and no ice."
"Overall not what I was expecting for £11.50...spend half the money and get a McDonalds...you'll prefer it."
"Over priced and over hyped brand, for the price of the burger, its really small."
"Otherwise it is quite expensive for a student but nice as a treat."
Atmosphere
Pros:
"The general atmosphere was nice, lots of smiles, different groups of people which was good and nice chilled funky music."
"Genuinely friendly staff, good burgers (I had 2!) EXCELLENT fresh cut chips, nice atmosphere with fairy lights and light wood."
"Lively, casual atmosphere within a short walk of Euston."
"The service here was super friendly and helpful in general, which is something I always value very highly."
"The atmosphere was warm and welcoming, creating a comfortable dining environment."
"The crowd is young middle class student and hipster types which is expected as it is next to the UCL campus. Pleasant environment and vibe."
"The ambiance felt very Christmasy and cozy."
Cons:
"It's endearing, but it's not quite Breakfast Club retro fun with minimal decoration and bars brick walls and no windows."
"Fairly busy restaurant, waited at front to be seated, manager sat on her laptop with back to queue."
"Mostly an underwhelming experience for London. Midges flying around in the restaurant and we had a less than enthusiastic waitress serving us."
"Tables are really small, there is no downstairs so you are a bit on the entrance."
"Seating arrangement is awful. Took my partner here for her birthday and was sat with a family of 5 which consisted of 2 under 2's."
"Found it a bit chaotic as we had to wait 15 mins to even be acknowledged plus then another 10 mins to be seated."
"Overall, it was a great experience except with the loud music in the diner, and the fly which was bugging with our meal that day."