The Red Lion Inn - JD Wetherspoon Reviews Summary

Atmosphere & Decor

Pros:

• "Great atmosphere in this pub."
• "Fab place staff helpful and friendly."
• "Best pub in Swansea!! For sure, lovely choices on pints, food. Clean and tidy place even for just drinking or dinner with family. Staff is brilliant."
• "There's a lovely roaring fireplace, loads of room and it was fairly recently refurbished."
• "The sound of conversation lovely, no music blasting out."
• "A very warm welcome and great spoons pub."
• "Decor is great & most importantly lovely and clean."

Cons:

• "Standard Wetherspoons pub: Reasonable and good selection of beer; tables are always filthy."
• "Dirty. Why pay to eat in somewhere that looks thus bad. Plates not cleared away."
• "Place is untidy and dirty. Dirty plates everywhere, dirty tables."
• "Poor social distancing measures in place."
• "Great room to sit outside. Shame that the two non smoking areas are either side of the smoking area."
• "The only problem is the air conditioning it's absolutely freezing in there it's blowing cold air out permanently."
• "Poor meal- mixed grill - everything on plate luke warm - tables weren't cleaned."

Food Quality

Pros:

• "Food is simple pub grub but always done well here."
• "Decent prices for decent food."
• "Proper pub grub cooked quickly and tasty."
• "Food is served quickly and always tastes good."
• "Really nice food, good for the money, really quick service and very polite workers."
• "The best steak in the valley."
• "Thoroughly enjoyed the food, pricing is brilliant and good offers available."

Cons:

• "Food was cold, steak like a tyre, the portions were extremely small and customer service not great."
• "Well had 2 steaks and I must say that if I eat my shoe it would be easier to swallow."
• "Avoid the beef burgers unless you like your charcoal well done."
• "Going downhill afraid ham egg and mash, ham portion has greatly diminished eggs not well cooked."
• "Food either overcooked or items not cooked to specification."
• "The steak on the mixed grill was mainly fat, the lamb was very tough, only one mushroom and the chips tasted under cooked."
• "The fish was overcooked, the few chips they had were cold and the mushy peas were a bit dried up."

Service & Staff

Pros:

• "As with all Wetherspoons, ordering through the app is a dream. You don't have to leave your seat!"
• "Love the easy order and pay via your Android app."
• "The app is great for ordering your food and drinks rather than ordering at the bar and the service is always fast when using the app."
• "Staff are always great."
• "Friendly staff, food was reasonable and delivered quickly."
• "Staff were very helpful, food was great ordered using the App and service was very quick and efficient."
• "Staff are very friendly and helpful."

Cons:

• "Staff very rude I couldn’t believe how blunt the older women were."
• "Dined at the red lion yesterday at 12pm.the member of staff who served us was absolutely dreadful, extremely rude and practically threw the food at us."
• "Staff not the friendliest or most helpful but can't complain too much for the price."
• "Staff are slow slow service. And not trained very well."
• "Staff could not have been less helpful! manager chatting to staff whilst I waited over 6 mins."
• "The staff could be with a shake up the manners are something of a question only one of the four on that night was actually willing to serve customers."
• "The woman there was extremely rude, unhelpful and officious."

Value for Money

Pros:

• "AND! prices available to all!"
• "All for a few pence over thirteen pounds. Amazing really."
• "Consistently good value, (with cheapest pint being Greene King IPA at £1.49)."
• "You pay for a coffee, collect a mug and you can have as many as you like."
• "Cheap and cheerful, you get what you pay for."
• "Nice atmosphere. Drinks were super cheap."
• "Very reasonable prices, I also love the refillable coffee for £1.20."

Cons:

• "Absolute chaos from start to finish and never got what I ordered."
• "Most of our puddings were wasted, and at £5 each they are no longer cheap."
• "My family payed a lot of money to go here for xmas dinner today and it was absolutely terrible it was never worth 35 pound per person."
• "Worst breakfast I've had in a long time sent 1st breakfast back as it was cold, 2nd attempt wasn't much better, cold toast cold beans overcooked sausage and an egg that wasn't cooked well."
• "The food was not so good today and prices have gone up."
• "Worst meal I have ever had the burger was dry the bacon was barely cooked with a cold slice of cheese and rubber buns."
• "Worst meal I have ever had... definitely not going again."