Address: Bristol Rd, Langford, Winscombe BS25 5NJ, United Kingdom
Phone: +441934852060
Rating: 4.2
based on 279 reviews.
Service
Pros:
"Welcoming atmosphere by all the staff, friendly and timely service."
"The staff are lovely and really welcoming 🙂 and the place has a really nice feel to it, love the decor inside too, its just great 😍."
"So pleasing to walk in a pub with greeting from every member of staff."
"The young man who took our order was exceptional - he was polite and went out of his way to check our NHS discount and nothing was too much trouble."
"Service was incredible from the welcome to the ordering to receiving the bill."
"Travelled from Taunton to meet a friend who is a local. Service was fantastic, friendly and fast without being rushed at all."
"Staff were really accommodating and did an amazing job with just 2 of them out front with a busy Xmas crowd of punters."
Cons:
"One negative was that the kitchen didn't follow a request, resulting in one dish being sent back - twice."
"Slow service, took 45 mins to receive wrong food that was raw."
"Food review - appalled waiting nearly 2 hrs for steaks cooked incorrectly, over cooked buns for the children’s burgers, sauces missing on what I would call a simple food menu to prep and cook."
"Terrible. From the get-go, service was shocking. Table service, but you had to go and look for staff just to order food and drinks."
"A management change has resulted in having to wait from 12.30 to 13.45 for our first course to arrive."
"Booked a table for 9 people on a Sunday. The restaurant was quiet so we assumed the food would be quick. Waited an hour for our starters, then another hour for our mains."
"Service was slow. It wasn't busy but only one person taking orders resulted in a 3 - 4 minute wait for my order to be taken."
Food Quality
Pros:
"Food was really lovely and came quickly so thank you to the chefs!"
"It was well cooked and hot."
"Food arrived hot and cooked to a good standard."
"Fish was soft with a crispy batter and the chips had a light crunch to them. Very tasty."
"The food was all hot, tasty, and served quickly."
"The food was very tasty ie beef and turkey and just as important, hot."
"Really delicious, well cooked, beautifully presented, high quality food, served in generous portions and all piping hot."
Cons:
"The Lemon Cheesecake dessert was frozen."
"Each of the steaks were tough and hard to cut, contained a lot of fat through them."
"Very disappointed with the roast beef on this visit. It was very tough meat and the actual roast was cold."
"The standard beef burger had no lettuce or tomato or sauce despite the description on the menu."
"Steak and Ale pie contained very little steak and what meat there was had a high proportion of fat and gristle."
"There was a fried beetle in my food."
"The prawns in the prawn cocktail were really slimy."
Cleanliness
Pros:
"Nice and clean and cutlery nice and clean."
"This place is amazing. Clean friendly and a great menu for every taste bud."
"The cleaning standards are very high, the pub looked and felt immaculately clean."
"Everywhere was clean and tidy."
"Very spacious and clean interior."
"Such friendly staff, immaculately clean pub and toilets."
"We really like the way there is so much space inbetween tables, how clean and airy the whole place is."
Cons:
"Toilets weren't very clean. No toilet paper in gents or ladies."
"The carpets and furniture is in need of updating."
"The table we were sat at hadn't been cleaned and it seemed a trend in the pub as we noticed at least 4 more tables that hadn't been cleaned from previous diners."
"We found the furniture and carpets to be disgusting (we sat at table 4), the table was sticky, the chairs and carpet were all stained."
"Haven't been here for a while won’t come here again meal mediocre observed staff cleaning table and wiping food onto floor."
"Toilets smelled horrendous (gents had a substantial amount of liquid all under the urinals and the odour of urine was disgusting)."
"Our reserved table had food (chips) on the floor directly in front of it & under the table were a number of used napkins."
Atmosphere
Pros:
"The staff really do enjoy their job, they want to help you have a great experience."
"Staff and manager are helpful and polite."
"Very pleasant and friendly staff."
"Staff were friendly and accommodating managed to squeeze us in a Saturday night."
"Lovely atmosphere as we arrived and were shown to our table."
"Ambience was amazing."
"A warm, cosy, traditional (but up to date) family pub with plenty of space inside and out."
Cons:
"No atmosphere in pub/restaurant, given a table that was opposite (not sure if children’s or dog’s play area) load of beans bags and defunct sweet machines and high chairs - very scruffy."
"I will never visit what used to be a popular destination again. Shocking!"
"Been going here for 20 years won’t be going back."
"We as a party will not be returning."
"The service was also incredibly slow with little enthusiasm."
"A pub without character or meaningful facilities and staff who lack basic communication skills."
"The waitresses would possibly been more suited working in a mortuary."
Value
Pros:
"Plenty of disabled parking. Easy access."
"The food was lovely, a glass of wine and a super well cooked steak for £10 - great value on a Thursday night."
"Great value and lots of choice on the menu."
"Their prices are very reasonable indeed, and the 'two for one' roast meals are really excellent value."
"Food was lovely and a great price with buy one get one free mains."
"Great environment, great value and lots of choice on the menu."
"Prices are adequate for what you get, and you always get more for what it's worth."
Cons:
"Also pricing could use looking at, £16 for hunters chicken with the salad but the chicken and bacon salad for £15, it's pretty much the same meal."
"Highly overpriced for what it was."
"£62 we spent including drinks - waited 40 mins for the food to come out."
"Some juices for the kids were out of stock too. And cost £5.30 for lemonade with orange squash ouch."
"The 2 for 1 is still a big part of this pub. I think they should knock it on the head now as prices are ridiculous for pub grub."
"Almost 20 quid for burger and a pint."
"For the cost if £19 for each roast it was a thoroughly disgusting meal for the money."