Address: Main Road, Pontsticill, Merthyr Tydfil CF48 2UN, United Kingdom
Phone: +441685387775
Rating: 4.5
based on 145 reviews.
Food Quality
Pros:
"Everything was delicious and above expectations."
"The food was great value for money."
"The meals were absolutely lovely. Had the lasagne and my friends got the steak and ale pie. Would highly recommend either."
"The food was excellent- tasty, generous and well prepared."
"The food items although individually cooked nicely."
"The curry was a huge hit and my burger was one of the best ever."
"Huge portions of proper home cooked meals, really tasty."
Cons:
"This is hands down the worst food I’ve ever had in a pub."
"Food was average. I had ordered a jacket potato which had just been nuked in the microwave and was like lava."
"Food was actually terrible, gammon was like the underside of an elephants foot."
"Unfortunately the food was pretty bad. The 'katsu' curry was about as far from a katsu' as you can get."
"Literally served us happy shopper food from the local shop."
"If I could give zero I would ..just ordered the chicken and ribs combo..the salad, bland, chicken..no seasoning, not even salt and pepper."
"The nachos are pathetic, cheap, weak and tasteless chips, tinned chilli con carne."
Service
Pros:
"Great service, very friendly, really good veggie and vegan menu."
"Staff are extremely welcoming and friendly."
"Waitressing staff very courteous and helpful."
"The staff were working really hard and were always polite."
"Service top notch."
"The staff were very friendly and helpful. Well worth a visit."
"Very friendly and welcoming service."
Cons:
"The worst place I’ve even been in my entire life for food, the seating area was grubby, the wait for our food was unbelievable."
"Qued for 20mins to order food, only 5 people in front of me but the single barman was serving people sitting at the bar."
"Great location but terrible service, never found such an angry unwelcoming host."
"Food took 40mins to arrive and then no knives and forks came out before we finished."
"Poor service! Was shown to a table but took 15 minutes for someone to come ask for our drinks."
"We visited here for dinner and drinks, the waitress told us to find a table and she'd be over in 5 mins, we waited around 30 mins but no one came over."
"Very bad experience & customer service."
Ambiance & Location
Pros:
"Located in a nice place if it is sunny then you will love it when you sit out."
"Fabulous pub and restaurant in beautiful village with great views."
"Beautiful little spot to enjoy lunch."
"Outside seating with sun shades and great views."
"Lovely old pub, decent food at a good price and friendly staff."
"A good old fashioned pub inside and a nice seating area at the front."
"Lovely traditional and homely Welsh pub with proper delicious pub grub and a real roaring fire!"
Cons:
"Beware though, signal is not great here and their WiFi struggles as well."
"We sat upstairs and it was quite warm and the windows didn't open so something to bear in mind!"
"Car park is pretty small so you may struggle to find a space to be prepared to take on the hill."
"However there was no soap in the women's bathroom so that was annoying."
"The pub was fine but the toilet had no toilet paper and I’m not sure what’s going on with the lock."
"Been here a few times but tonight was very disappointing, sent food back as jacket potato freezing, waited ages for menus, staff tried their best, ABSOLUTELY FREEZING there."
"Beware the Naughty Corner and dodgy wifi!"
Value
Pros:
"Prices of food and drink was very reasonable."
"So friendly and welcoming. Reasonably priced for Ale and a roaring fire."
"The price was very reasonable."
"Great food with fantastic prices!"
"Affordable prices for some great food."
"Service was fabulous. Prices of food and drink was very reasonable."
"Very cheap bought main meal and drinks for four adults and three children all for £55."
Cons:
"Only stopped here briefly for coffee, which wasn't very wonderful, but that was reflected in price."
"Only took cash though which could have been an issue."
"Good food at great prices. The chips are fab. But you have to wait forever to get served at Bar."
"If you are not from Wales, there is nothing to do there, because even a cup of coffee will not sell, a strange or maybe wrong attitude towards tourists."
"The owner is so ungrateful that people come and help him after the pandemic. he was laughing at few of the customers!!! A disgrace."
"Been here a few times but tonight was very disappointing, sent food back as jacket potato freezing, waited ages for menus, staff tried their best, ABSOLUTELY FREEZING there."
"My partner ordered a chicken madras which was very sweet, straight out of a jar and just added spices to it we think."