The Railway Reviews Summary

Food Quality

Pros:

• "Food is cooked perfectly."
• "All beautifully cooked and presentation was first class."
• "The food was so delicious I actually cleared my plate."
• "Very good food, was very hot and cooked to how we wanted, the food was very good, great value for money."
• "Food was tops."
• "The main meal was delicious 😋 and so much and silly as it sounds plenty of gravy which is usually."
• "Food is amazing, fresh and home cooked."

Cons:

• "However the service was awful, had to wait 30 minutes for our starters and had to ask twice where was our starters."
• "Every time we've eaten there it's been great food, great service and lovely atmosphere. However... the food wasn't very warm and not up to the usually high standard."
• "The food let's this place down. Typical generic menu with bought in frozen food."
• "The food was by far one of the worst breakfasts I've ever had in my life."
• "The eggs were frazzled and inedible and tomato raw."
• "The food was terrible and the puddings were not the same size and didn't look presentable at all."
• "The worst food I have ever been presented with. Looked and tasted like it had been re frozen."

Service

Pros:

• "Staff absolutely excellent, really friendly and couldn't do enough for us."
• "Staff were an absolute joy."
• "Staff are polite and pleasant and the pub is gorgeous."
• "The staff were all friendly, helpful and extremely efficient."
• "Great food and friendly service. Even at busy times the food is still as good as ever."
• "The staff are always really friendly and helpful."
• "A really nice family friendly place."

Cons:

• "Had to wait 15 minutes to be served."
• "The guy at the bar taking the order was rude basically, and unhelpful."
• "The barman was pretty rude to be fair but he was the only person serving in the bar and waiting tables so he had his work cut out."
• "Would have been more stars but let down by the state earlier customers had left the toilets."
• "Walked back out. If someone who is clearly either the manager or shift manager wants to challenge me about a confirmed booking and then get snotty with me."
• "Went in for food and drink and paid £9.15 for double gin and lemonade. Disgraceful to charge this amount."
• "The service was not very good .we had to wait a very long time for our food."

Cleanliness

Pros:

• "The interior was clean including the toilets and the atmosphere equally as pleasant."
• "Lovely traditional Pub, clean and well presented."
• "The pub was clean and tidy."
• "This place seems to have social distancing well organised."
• "Only recently moved to Burnham, popped into the Railway one day,had some food and drinks,place was clean,nice atmosphere."
• "Really not what we expected to find in Burnham. Friendly and welcoming environment, with really well cooked food."
• "Railway Pub/Restaurant is an ideal place to stop for a drink after shopping on the busy street of Burnham on Sea."

Cons:

• "Friendly bar staff however cleanliness is non existant tables are sticky and dirty bar is similair!"
• "The mens and ladies toilets were absolutely disgusting the smell of urine before you even reached the toilets all soaked in the carpet."
• "The normal toilets both were utterly filthy."
• "The carpet in the hallway to the toilet was soggy and squelched under foot this also smelt strongly of urine."
• "The toilets men and ladies were absolutely vile ..full of flies and a strong smell of urine."
• "The state of the pub, in particular the gents toilets was beyond a joke! Absolutely reeked of urine."
• "The toilets are like something out of the Victorian era need massive work."

Value

Pros:

• "Extremely affordable. Great location."
• "Good value with deals available for different meals. Ordered 3 meals for £21!(using blue light discount)"
• "Gammon Egg and chips with a pint £13 absolute bargin, cooked well good quality and fair sized portion."
• "Alcoholic and soft drinks were cheaper than other pubs in the area."
• "Our steaks were cooked to absolute perfection and the food was great value for money."
• "Very nice place to eat and drink. I visited with family and found that the drinks were cheaper than anywhere else in Burnham on Sea."
• "The beer is very reasonably priced."

Cons:

• "Got charged twice for food, as 2 years ago desserts were included as part of a children's meal."
• "Went in for food and drink and paid £9.15 for double gin and lemonade. Disgraceful to charge this amount."
• "No draught beer in pub when we visited at lunch time just after 12 on wed 16th September."
• "Once we ordered our drinks, they were under measure."
• "I was surprised to see that on my table bill was added another drink that we didn't ordered but I was charged for it."
• "To have made a booking and then be phoned up the night before your booking and be told you cannot take your dog into the pub, why wasn't this explained again when the booking was taken."
• "The worst food I have ever been presented with. Looked and tasted like it had been re frozen."