Address: 5 Pollen St, London, W1S 1NE, United Kingdom
Phone: +442078703730
Rating: 4.4
based on 109 reviews.
Food Quality
Pros:
"Everything I tried was great (crab salad, braised ox cheek, cod with cockles, chocolate moelleux etc)."
"Food has a French angle but is much more than that - 5 of us and everything we had was exceptional."
"The gazpacho and steak were to die for! Amazing chocolate fondant."
"Food was amazing - very well seasoned, cooked perfectly and of very high quality."
"Food was fantastic, we liked the look of the whole menu and ended up ordering most items on it."
"The food is sensational, best Steak Tartare I've ever had, and the sweetcorn risotto was a delight."
"The food was rich and well seasoned."
Cons:
"Not a good experience for a high price."
"For main course we both had steak and asked for medium rare which were both served near blue."
"Steak was burnt."
"The mussels were excellent but that was it. The steak my husband got was super fatty and my ragu was subpar."
"The food was mediocre, the fish didn’t taste very fresh."
"Each course was pretty mediocre. Not one item I would rush to order again."
"The duck was only luke-warm and the lobster was tasteless save for the nuts."
Service
Pros:
"The service was very good and the atmosphere was generally good."
"Whilst the place was busy, the staff still came across relaxed and friendly - super professional, you could ask for more."
"The service at Little Social is impeccable, with friendly and attentive staff who make you feel right at home."
"The service was very friendly."
"We had excellent service and attention throughout lunch."
"Thank you to our Ukrainian waiter who was extremely knowledgeable about the products, friendly and attentive."
"The service was delightful, attentive and professional."
Cons:
"None of the servers seemed sure of them either and were slow to come with water/ wine etc."
"Service otherwise good but desk girl handed us the bill before finishing coffee."
"Service seemed especially disjointed -- too many roles / types of staff and not much knowledge sharing among them."
"Service was poor, with slow service and the server not knowing the ingredients to several dishes."
"Service and operations were abysmal and so disappointing."
"Service was terrible (agreed on not including it on the bill)."
"A lot of the wait staff we came in contact with have a hard time speaking and/or understanding English."
Ambience
Pros:
"Very classy well designed small interior using the space they have well - far far smaller than Pollen Street or even Social Eating House, and much more intimate."
"Decor is classic but not fussy - very comfortable and good atmosphere."
"The decor of the restaurant is elegant."
"The atmosphere is cozy and intimate, perfect for a romantic date or a night out with friends."
"The ambience inside is the perfect French Brasserie, the staff were very welcoming and knowledgeable about the menu."
Cons:
"Not sure why a good restaurant would want to have this sort of music."
"It has wood panelled walls and it is rather dark."
"Not 5* as the music was loud and really bad."
"Not surprised it was quiet. Zero atmosphere."
"I was unfortunately sat immediately underneath a round loudspeaker that was playing some form of critically-acclaimed indie pop and I asked the restaurant to turn it down twice as it was intrusive."
"ambience= very nice although a tad cramped and noisy."
"Pity our table wasn't ready when we arrived."
Value
Pros:
"Not cheap but worth every penny!"
"Really good value too. Exactly what I like."
"It’s well priced too, for the quality of the food, service, atmosphere, location etc."
"Great value for amazing food."
"But considering the quality menu, the food was actually great value."
"The price was very reasonable."
"Overall, £90 for that lunch was very good value."
Cons:
"When considering the meal cost £75 a head with only a couple of drinks each, it only deserves 3 stars."
"£29 for the cheapest bottle of wine which is worth a tenner is just taking the mick - its got to stop."
"The bill for 6 of us was circa £900, which is par for the course these days in a London fine dining restaurant."
"For £200 including a bottle of white wine I felt extremely disappointed for what was supposed to be a special occasion."
"On a bill of almost £700 it seems that was too much to expect."
"overall mark 6 out of 10 there are better value places for the money £165 for 2."
"And it was 250 pounds! Never again, don’t understand all the good reviews."
Menu Variety
Pros:
"Food was fantastic, we liked the look of the whole menu and ended up ordering most items on it."
"The food is sensational, best Steak Tartare I've ever had, and the sweetcorn risotto was a delight."
"The menu is an absolute delight, offering a range of classic French dishes with a modern twist."
"Best of all was the food. The menu has changed since the reopening and it is fantastic."
"The standout ingredient on the burger is definitely the very flavorful Scottish beef."
"The food was delicious."
"The food is impeccable, each dish not just being great but exceeding your expectations and surprising you with the richness and combination of flavour!"