Vinoteca King's Cross Reviews Summary

Location

Pros:

• "The restaurant is also at a very convenient location just near King's Cross station."
• "The location is good with an ok atmosphere for lunch."
• "Clearly a popular location, but not too obvious to me even though I pass through KX regularly."
• "Vinoteca is in a super spot sandwiched between Kings Cross & St Pancras."
• "Nice place to visit if you are on the way of King's Cross."
• "Very nice terrasse to relax and take a break before jumping back into the subway."

Cons:

• "We were kept outside on the cold till 8:30 because apparently we were 3 ppl more than expected."
• "Disappointing. No-one on door to greet customers so we were kept waiting outside in the rain even though we had a booking."

Atmosphere

Pros:

• "The atmosphere is also great on a weekday - it's quite buzzy but you can still have a conversation easily."
• "Nice atmosphere. A bit loud but that's because of success."
• "Food & ambience are both good."
• "They have a great selection of wines and great vibes."
• "Great atmosphere and very friendly staff."
• "Good atmosphere. Friendly staff."
• "It's a restaurant and bar with good vibes and inner decorations."

Cons:

• "It is also rather noisy and crowded with long tables that different groups have to share."
• "Tables too close to each other as well & very cramped feeling."
• "Atmosphere outside was alright but because it was a Sunday evening, there was not a lot of people... so it felt quite empty and quiet."
• "Great food, but music really loud & could not hear each other's conversations."

Food Quality

Pros:

• "The food selection is good if not extensive and great for dietary requirements too."
• "We had small plates, the aubergine fritters were delicious as was the buttery rich risotto."
• "Food was delicious, well-seasoned and good portions."
• "Food is just excellent."
• "Great food and wonderful service. It felt like the staff couldn't do enough to help."
• "Lovely fresh tasty produce. Superb hake meal."
• "Food was beautiful, delicious and healthy!"

Cons:

• "The food quality was very poor."
• "Terrible meal. They served, Eggs Benedict with the eggs thrown on to a piece of folded up COLD ham."
• "Food is not bad, the experience terrible! Customer service is disappointing."
• "Food was ok, not terrible but far from great. Service however was pretty bad unfortunately."
• "I wouldn't recommend the cod cheeks on the starter menu, it simply wasn't worth the money."
• "The food was terrible. Cold cheese croquettes arrived."
• "Food was ok, not terrible but far from great."

Service

Pros:

• "Friendly and efficient service and just the meal we needed."
• "Service was unfussy but attentive - just right."
• "The recommended wine was not available but the waiter suggested a similar glass which was exquisite."
• "The servers were attentive and friendly."
• "The service was friendly and professional."
• "Service was quick & attentive."
• "Staff were knowledgeable, attentive and polite."

Cons:

• "Really long wait for any service."
• "The wait staff were new and hadn't been trained."
• "Service was not excellent."
• "The service was also just OK. Messed up the order twice by bringing a wrong dish."
• "services was average."
• "Service let the place down a bit."
• "Service was very poor. We didn't get any service without having to get the attention of the waitresses."

Value

Pros:

• "The steak dish is priced at £21.50."
• "Colossal selection of great wine for every taste."
• "It may be expensive but for the quality, its not bad at all!"
• "The Sunday roasts were delicious."
• "The food was very good for the price: really excellent and well-cooked hanger steak."
• "I thought the set lunch was exceptionally good value for money."
• "Three beautifully presented and delicious courses plus a glass of wine for the £18 lunch deal for such good food is really great value."

Cons:

• "Bill was £140 for two people so not super cheap for the abysmal level of service."
• "Pricey for what it is and misleading."
• "Some of the food items can be a bit pricey."
• "Given the prices (42£ for a starter, a mains and a glass of wine), you'd expect a much higher standard of customer service."
• "They wanted to charge us £2.50 a head to cut a birthday cake."
• "They charged us 4 pounds for TAP WATER."
• "The portions were small (3 course meal) and the starter and dessert (fruit salad) were no thrill options so I came out hungry."

Management

Pros:

• "The manager was apologetic at least, and seemed to address him about it."
• "A big thank you to Anca, a superb maître d'."
• "Well Stefan the manager and Paola our server really made a nice meal - a wonderful meal!"
• "Super-friendly and accommodating front of house team."

Cons:

• "The manager at this particular location is just aggressive and hasn't yet figured out how to speak to customers."
• "A note to the management - your staff is ruining your business and you need to attend to this."
• "As the staff were all consistently impertinent, the management must also be responsible."
• "How somebody like this can be a manager is beyond me, surly and in a bad mood obviously."