Rosewood (Burnham-On-Sea) Reviews Summary

Category: Pub Burnham-on-Sea

Address: Love Ln, Burnham-on-Sea, TA8 1EZ, United Kingdom

Phone: +441278554741

Rating: 4.2
based on 448 reviews.

Value

Pros:

  • "We had two twelve ounce steaks, a large white wine and a pint of IPA all for just over £24!"
  • "This fits the bill perfectly. Large portions. Tasty food and cheap deals."
  • "Food was very fairly priced and very tasty, drinks were a little expensive that is to be expected when the food is so fairly priced."
  • "If you are after a great value pub to take the family you won't go far wrong at the Rosewood."
  • "This place is amazing...the food...well let's just say they are not shy on the portions...they were massive portions."
  • "Food outstanding, quantity and quality."
  • "A real pleasant place, made to feel welcome and great value for money."

Cons:

  • "The chips and peas portion size was terrible. I could easily count both."
  • "Had a bad steak. Was mostly grizzle."
  • "The hot dog, I suspect, was a quorn one as it was not sausage-like at all and the 'meat' was white."
  • "The beef lasagne was inedible with the consistency of mash served with garlic bread I asked not to have! The chicken tasted like soap!"
  • "Ordered steak first one come out and the chips where not cooked and steak was over done."
  • "Unfortunately my baked potato was still cold in the middle, no side salad and steak was tough."
  • "Very disappointed we had the steak asked for one medium rare which came so rare it was practically mooing and one medium which was so well done I could of used it as a door stop the onion rings was soggy."

Service

Pros:

  • "We can never fault the food, atmosphere or service."
  • "Food was cooked perfectly and we were served quickly from lovely staff members."
  • "Service was excellent staff were very polite."
  • "Jamie is an asset to this establishment."
  • "The service was amazing, food arrived within about 15 mins and was of great standard."
  • "Our server, and other staff we met were friendly and professional."
  • "Jamie gave us a very warm and friendly welcome and nothing seemed too much trouble."

Cons:

  • "Slow to clear the tables after our meal."
  • "No one came to clear our plates which was frustrating."
  • "Not happy about being seated by toilet."
  • "Having only 1 meal arrive at the table and them wait ages for the other 3 meals to arrive and only one of them being hot made the experience worse."
  • "We ordered dessert, whilst waiting he stated we had to leave the table in 5- 10 mins after ordering dessert."
  • "No point ringing ahead as no one answers the phone."
  • "Slow service- half an hour to get desserts."

Atmosphere

Pros:

  • "Very family friendly with a nice outdoor space and a good mix of locals and holidaymakers."
  • "Such lovely atmosphere and staff it’s our favourite place to eat out with the kids as affordable and large portions."
  • "This is a lovely pub. It was clean, decorated really nicely, and there's a large menu to choose from."
  • "The Rosewood has a lovely friendly environment."
  • "The atmosphere was relaxing and the area was tidy and clean, nothing was too much."
  • "As a regular here the ambiance is great nice and lively with friendly staff."
  • "The staff were all amazing! Friendly!"

Cons:

  • "No atmosphere & felt as if the staff couldn't be bothered."
  • "Wont be going back again. Very poor service."
  • "We won’t be going there again."
  • "Not a pleasant experience. I would give it a miss."
  • "The whole experience was bad and we will not be returning unless something changes."
  • "A very bad experience."
  • "It's our first time in the Rosewood as a family...wouldn't recommend it to first-timers if that's the attitude."

Facilities

Pros:

  • "Being able to order from the App was great."
  • "Easy to book a table online or at the front desk."
  • "The layout has been improved since the fire, the disabled toilet is better than before."
  • "Kids loved playing in the playground while waiting for their food."
  • "Even an outside play area for the younger ones."
  • "Plenty of room inside for a powerchair too."
  • "Didn't go inside so can't comment but there's a lovely park and it's kept nice N tidy and the tables were clean."

Cons:

  • "Awful car park due to how small it is."
  • "Only downside is the carpark is very small and it got quite busy."
  • "No soap in the toilets though which was a bit odd. Hand sanitizer only."
  • "Restaurant reasonably clean toilets not so much."
  • "Disabled parking taken up by non-blue badge holders."
  • "It only has a small car park with 2 disabled spaces and I use a ramp, so need room and it's hard to get a space."
  • "Not dog friendly, so had breakfast outside in the covered smoking area."

Staff

Pros:

  • "Had a lovely meal, bar staff lovely and friendly."
  • "Thank the chef and staff for a lovely birthday lunch. C.J Smith"
  • "Jake even took the time to make us aware of today's special offers and made some recommendations."
  • "Staff are friendly, and tables clean."
  • "The staff was really polite and very helpful."
  • "The young lady behind the bar (blond hair) was very helpful when it came to my husband ordering the food at the bar, she was very knowledgeable in the menu."
  • "Special thanks to Jamie for his honesty, my son had unknowingly left his wallet on his seat and Jamie came running out after us to the car park with the wallet in his hand!"

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