"Service was quick efficient and friendly. Highly recommended."
"Staff were friendly & accommodating."
"Excellent atmosphere, wonderful service and an amazing experience overall - would recommend the pub/restaurant to anyone!"
Cons:
"So sad about this place use to be wonderful serving staff were no where to be seen waited 30mins to be served drinks no one came over ask if food was ok needed more drinks etc and it wasn’t even busy and plenty of staff."
"Serving Staff seemed rushed off thier feet and a bit chaotic, we had to consistently flag them down for service."
"Poor service. Drinks plonked on the table and left for us to work out who's was what."
"The staff were SO unpleasant that we couldn’t wait to leave."
"We had to wait for 45 minutes to get our food and we didn’t even receive an apology on behalf of the staff."
"Mediocre food and poor table service."
"The staff is nice but overwhelmed."
Food Quality
Pros:
"Had a evening meal which was game casserole best one ever had."
"Even those eating non gluten free enjoyed their food and were impressed."
"The food was delicious and reasonably priced."
"The fishcake was delicious."
"The food was very good."
"All the staff we met were very friendly and the food was lovely."
"The food served was cooked really well and tasted brilliant."
Cons:
"Food tasted good but portion size leaves something to be desired."
"At £14.50 each the portion size was outrageous."
"However for the price 2 spoonfuls of veg just did not cut it."
"The food was terrible. £15.50 each for a roast. The veg was rock hard and cold as were the roasters, chicken was dry and tasteless."
"A very disappointed Sunday roast... Bland food."
"The actual food we received was OK only. Fish and chips was hot but a little tasteless."
"The sausage was a bit dry and overcooked."
Value for Money
Pros:
"Definitely worth a visit, it's also very cosy in the winter months."
"Very generous kids portions for our partners."
"The food was very good and reasonably priced."
"Prices very reasonable for this excellent level of service."
"The pub offers a good variety of food and drink at a reasonable price."
"Good value, nice staff."
"Portions were very generous, and some sandwiches were left."
Cons:
"Very pricey could do with a deep clean."
"Beer £4.15 a pint WOW!! COKE £2.50 a glass who's ripping off the customers?"
"I'm not sure how a side of fries (pictured) justifies £4.25."
"Also only taking card payments but the signal was so weak they took the payment 3 times for it to work 1 transaction of which stayed in my pending transactions for a week not good seeing as it was £100."
"Very expensive premium price for very substandard food. :("
"Lovely dog friendly pub with friendly staff, but unfortunately paying over £15 for ‘fish and chips’ only to be served a few french fries instead of real chips is unreasonable."
"Staff are lovely but the food is really poor and expensive."
Ambiance & Location
Pros:
"It's hard to beat The Red Lion in Lacock for its location alone, we ate lunch in the garden and enjoyed the sunshine."
"The location was great too. From here we visited Bath and Castle Combe."
"Extremely lovely pub inside, with a beautiful open fire and lovely staff."
"A really beautiful old world pub with lovely rooms and really comfortable beds."
"The interior of the pub is lovely."
"Inside is a charming interior, very rustic."
"The pub is beautiful, very old and interesting."
Cons:
"Being full of tourists there was a certain lack of atmosphere but I'd think out of season it would be great sitting near the fire with a hot toddy."
"The bar was really nicely decorated but the toilets could certainly do with a lick of paint."
"Toilets are pokey for the size of the place."
"1)a little disappointed with the deco, looks out dated and need of refreshment."
"Nice inside tho a bit crammed but its a country pub."